Ratings based on 493 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Very helpful staff
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 13 Oct 2024 on Hotels
by A verified traveler
Overpriced small room
Posted 11 Oct 2024 on HotelsThe best part of staying here was the comfortable bed and quietness. Otherwise it was overpriced for what we got--a very small room with barely enough walking space between the bed and furniture/small refrigerator. Breakfast was minimal with only 5 sausages left by 8:30 am, scrambled eggs and the usual cold items, cereals and waffle maker.
The pool hours are not user friendly as it doesn't even open until 10 am with checkout by 11 am so no time to get an early morning swim and/or soak in.
There was obviously an issue with the credit card machine as a credit card of mine was declined that shouldn't have been, and it happened with another customer.
The hotel we stayed at the night before was $20 cheaper, the room was a lot bigger and breakfast better that included biscuits and gravy, plus a wide variety of fruits and two different waffle makers.
Long story short, this hotel should be cheaper for what you get and if I ever travel by Glenwood, Minnesota again, would find another hotel to stay at.
by A verified traveler
don’t use heater in room 115
Posted 8 Oct 2024 on HotelsThe room was a lot nicer than expected AT FIRST… and i wasn’t expecting much at all for $100 last minute. until 2am when it started to get cold so my boyfriend turned the heater on and it immediately starts smoking, and i mean so bad the smoke detector goes off and it reeks. went to the front desk (no one was there) had to call the guy and tell him to come to our room to see what’s wrong with it. then i see him standing down the hallway just staring at me, had to wave him down like i didn’t just get off the phone with him and tell him what room we were in. he obviously didn’t want to be there. then he starts searching around our room like we were smoking in there when the smoke is clearly coming out of the heater/ac. thankfully he gave us a different room because the smoke was awful, but it shouldn’t have happened in the first place.
by A verified traveler
Posted 5 Oct 2024
by A verified traveler
Posted 3 Oct 2024
Comfortable bed could’ve been a lot cleaner check in was easy
by A verified traveler
Posted 29 Sep 2024 on Orbitz
Comment from Hotel Management
29 Sep 2024 by gani, Hotel Management
Thank you for your review and see you soon in super 8 glenwood.
by A verified traveler
Posted 15 Sep 2024
When checking in I wasn’t asked if the card on reservation is the card I want to use for my stay, they just charged it right away without asking as I was handing them the card I did want charged. Was too big of hassle for them to change. When we got to our room the walls in bathroom and by room door were dirty with something that splattered on it. Bed sheets looked to have not been changed just bed remade with already slept in sheets. No sign posted saying hot tub was out of service. On the plus side the bed seemed to be newer and comfortable and breakfast was clean and they did let us use the area for my family to get together for pizza before leaving for my son’s wedding.
by A verified traveler
Posted 13 Sep 2024 on Hotels
Disappointed to find out the hot tub was not working.
