Ratings based on 981 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Soo,We are delighted to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back soon for another amazing experience.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Shirley,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon for another fantastic experience.
by A verified traveler
Posted 2 Nov 2024
Highly recommended super clean and quiet 5 star ratings
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Maria,Thank you for your kind words regarding the cleanliness and quietness of our hotel. We truly appreciate your recommendation and are glad to hear you found our accommodations worthy of a 5-star rating. We hope to welcome you back again in the future.
by A verified traveler
Posted 30 Oct 2024
Truly no frills. Bring your own shampoo, hair dryer and lotion. Curtains didn’t block out light around the edges. Trucks driving by as the sun rose made it look like the lights were flashing. Otherwise ok value for the money in a safe area.
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Amelia,We appreciate your feedback and take all reviews seriously. We suggest guests contact the management directly to discuss any concerns for a more comfortable stay in the future.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Francis,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
by A verified traveler from Ulaanbaatar
Posted 28 Oct 2024
I asked to keep my food in fridge around reception area they said no refrigerator. Also when I left my door closed and went to bring hot water they got in to my room, said room cleaning, but did not clean anything.
Comment from Hotel Management
30 Oct 2024 by Manager, Hotel Management
Hello Oyunchimeg, We apologize for any inconvenience you experienced during your stay. Our team prioritizes guest privacy and room cleanliness procedures. For future reference, we recommend utilizing in-room amenities for food storage. Your feedback will be shared with our team for review and improvement.
by A verified traveler
Posted 26 Oct 2024
Ok
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Andrei,Thank you for sharing your feedback with us. We appreciate your comments and will be sure to take them into consideration for future improvements. Your experience is valuable to us, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Carmen,Dear valued guest, we are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the near future for another wonderful experience.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Alexis,We're thrilled to hear you had an amazing stay with us! We look forward to welcoming you back soon!
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Feancisco, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address any concerns. We value your input and hope to welcome you back for an improved stay.
