Ratings based on 981 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
It was calm and quiet. I like it that way.
by A verified traveler
Posted 14 Nov 2024
This was very poorly managed Hampton! No business center (the web site says yes business center), no Pool! (the web site says... ). My room was not even cleaned well and did the folks at the desk care, NO! The thermostat in the room not working properly, imagine in the middle of the night fighting thermostat to get heat! I CANNOT believe this was Hampton!
by A verified traveler
Posted 12 Nov 2024
Clean; quiet; easy check-in/out; comfortable rooms, friendly staff; great continental breakfast, location and convenience to food & shopping.
Comment from Hotel Management
13 Nov 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks so much
by A verified traveler
Posted 9 Nov 2024
We really enjoyed our stay. Logan at check in was very friendly and helpful. Shout out to a great employee. The area was quiet. The hotel is in a large office park area.
Comment from Hotel Management
13 Nov 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks so much
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks so much
by A verified traveler
Posted 3 Nov 2024
In a great location. Room was clean and bed comfortable. Although the shower ran cold. I got hot water from the sink but the shower never got hot. Staff was awesome. Another complaint was parking space seemed a bit narrow. Other than that I would recommend.
Comment from Hotel Management
4 Nov 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Tanks so much !!
by A verified traveler
Posted 27 Oct 2024
Nice quiet area.
Comment from Hotel Management
30 Oct 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks so much for being with us !
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks so much for being with us
by A verified traveler from Louisville
Posted 18 Oct 2024
We did not receive new towels and linens our 2nd day.
Comment from Hotel Management
30 Oct 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks so much for being with us !
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks so much for being our guest ! Be safe, and we hope to see you again!
