Ratings based on 320 Verified Reviews

4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Great to find such a good hotel in such a convenient locatio
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Lovely place, lovely staff, and well worth the money.
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Upon arrival we checked in and the lovely young receptionist took our case and showed us to our room and gave us instructions on the breakfast times and location. Entering the room was freshly decorated with en-suite bathroom,TV and tea/coffee and biscuits refreshments. At breakfast we had all day breakfast one ordinary and one vegetarian served by the multi tasking receptionist, the breakfast was excellent. On checking out the young receptionist was also very friendly. Now for the negatives, if rectified we would certainly return. A. Carpets at entrance, grand stairway and upper hall including our room all needs shampooed as they were dirty and tired looking. B. The bathroom cistern lid was cracked, at the top front of the bath panel required some silicon sealant as it was coming loose from the bath. C. Emulsioned walls in room and at breakfast area require some touch up painting due to chips and scratches at various locations. These all require very little attention and yet are all neglected, a couple of hours would sort out such issues by the hotel maintenance staff. We did enjoy our stay, but could be a lot better. Because of all the above issues, we did not think it was worth £187 for an overnight stay.
4 out of 5
by A verified traveler

Posted 2 Oct 2024
The staff were very attentive, food/ bar area excellent, food yummy, rooms very comfortable but lacked plug sockets. Lovely stay, would stay again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2024
5 out of 5
by A verified traveler from Toronto

Posted 7 Sep 2024
Could catch a bus into George Square Downtown Glasgow.
5 out of 5
by A verified traveler

Posted 6 Sep 2024
The food was so good the staff were very helpful
5 out of 5
by A verified traveler

Posted 29 Aug 2024
Great hotel, lovely rooms and friendly staff. Ideally situated in Giffnock which has plenty of local options for food and drink (including the bar at the OP which is a great spot to hang out). Highly recommended
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2024
4 out of 5
by A verified traveler

Posted 28 Jul 2024
Good hotel with generously sized room. The bathroom was basic but functional. The breakfast is basic, but it provides a good start. Parking spaces were highly sought after, especially over the weekend as the hotel has a popular bar/ diner attached. Very good connection to motorways if you want to go on day trips in the area. Very good choice if a simple hotel and place to sleep is all you need.