Ratings based on 999 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Hotel closed down
Posted 23 Dec 2021 on HotelsThe hotel has closed down and nobody bothered to contact us to let us know. Still waiting on a refund 😡
by A verified traveler
Posted 6 Oct 2021
by A verified traveler
Posted 3 May 2021 on Hotels
by A verified traveler from Scottish Borders
Posted 29 Oct 2020
so grateful for a dog friendly hotel and the location was wonderful
by A verified traveler
Unsatisfied
Posted 27 Oct 2020 on HotelsWe were unable to take the booking due to government guidelines. I am STILL awaiting a refund. If anybody reads this maybe somebody could help us.
Comment from Hotel Management
28 Oct 2020 by Fiona, Hotel Management
Thank you for your message. I am sorry that Hotels.com have not refunded you as yet. As the hotel did not take the payment from Hotels.com, they should have refunded you by now. Please contact them direct.
by A verified traveler
Comfortable stay in unprecedented times
Posted 17 Aug 2020 on HotelsFriendly Receptionist and made us very welcome during unprecedented quiet times, due to pandemic.
Restaurant food and service was excellent as usual.
Clean, comfortable room.
Unfortunately buffet breakfast not being served due to COVID restrictions.
by A verified traveler
Posted 27 Jul 2020 on Hotels
by A verified traveler
Budget room, but you get what you pay for.
Posted 14 Mar 2020 on HotelsCheck in was great, had asked for room away from lifts which i got but not on a high floor, room was ok for price, needed a bit TLC, strange stain on carpet, broken window, curtains difficult to close and walls needing touched up, tea and coffee facilities good, bed was comfortable, only moan was there was some sort of extraction system close by our room which was off when we went to sleep, but came on early in the morning so had a very broken sleep, couldn't sleep with air con on as noisy but overall not bad for the price, would stay again and hopefully not get same room. Hotel perfectly placed for our event at secc, can park for free after 6pm and over weekend, lots of great restaurants and bars in area, so there was more positives than negatives, staff that i interacted with were lovely, cocktail bar and restaurant looked busy and good, very close to a 24 hr McDonald's and a Tesco Express also!!
by A verified traveler
Posted 12 Mar 2020 on Hotels
Amazing
by A verified traveler
Excellent
Posted 11 Mar 2020 on HotelsStay was amazing loved every minute of it and the staff were excellent would recommend o close to the secc and all shops