Ratings based on 2,118 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2024
Great stay at this hotel. We were up for a few days and found the hotel, staff and location were fantastic.
The staff can’t do enough for you and were always pleasant and very helpful.
The management should be pleased they have got a great team of people.
Rooms were spotless and the breakfast was worth every penny along with the relentless staff who were very accommodating and worked very hard throughout service
We stayed in the junior suite which was comfortable and very clean
All in all you can’t go wrong if you book this place
We will definitely be back
Comment from Hotel Management
7 Dec 2024 by Kim, Hotel Management
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow
by A verified traveler
Posted 6 Dec 2024
Staff were amazing as was room
Comment from Hotel Management
6 Dec 2024 by Kim, Hotel Management
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Kim, Hotel Management
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow
by A verified traveler
Posted 2 Dec 2024
We had booked a superior double room but were given room 718 which did not have a walk-in shower. It appeared to be a disabled room with a high toilet and a tiny wash basin. The bed was smaller and lower than standard too.
We were quickly moved to another room which was fine for us.
The location is very good during the day with many shops and the subway nearby but later it is rather rowdy with pubs and clubs.
There were 2 security guards in the hotel lobby when we got back quite late on Saturday. It was rather worrying that this was considered necessary.
Other than that we had a pleasant stay. All the staff were very helpful and friendly.
Breakfast was very good.
Comment from Hotel Management
2 Dec 2024 by Kim, Hotel Management
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow
by A verified traveler
Posted 2 Dec 2024
The location was really ideal and the main hotel area was stylish and comfortable. Our room looked stylish from a distance but in reality there were flaws - paint peeling off wall in bathroom and hairs still around the toilet as well as the room beinf very cold even with the heating on. Our room was also very noisy with what sounded like pipework and it woke me up quite a lot. We also had one of the hotel staff knock and immediately come into our room without permission at around 4pm (he asked if we needed any towels). It was an okay stay but for £135 per night i would have hoped for a better experience
Comment from Hotel Management
2 Dec 2024 by Kim, Hotel Management
Dear Guest,Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We hope to see you again in the future to provide a better experience with us.Kind regards,Leonardo Royal Hotel Glasgow
by A verified traveler
Posted 1 Dec 2024
Spotlessly clean, stylish, comfortable and well-designed room with lovely views of the River Clyde. Absolutely stunning and spacious en-suite. Highly recommended.
Comment from Hotel Management
1 Dec 2024 by Kim, Hotel Management
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Kim, Hotel Management
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow
by A verified traveler
Posted 24 Nov 2024
Hotel is beautiful, bedrooms are fab and the beds are extremely comfy. Would definitely recommend this hotel
Comment from Hotel Management
26 Nov 2024 by Kim, Hotel Management
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow
by A verified traveler
Posted 23 Nov 2024
Great hotel and facilities in a great location. Well equipped room and comfortable beds
Comment from Hotel Management
26 Nov 2024 by Kim, Hotel Management
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow
by A verified traveler
Posted 23 Nov 2024
Stayed here a few years back just as Leonardo took over from Jury Inn the place looks unrecognisable to that very upmarket looking, would defo make this my regular place in Glasgow
Comment from Hotel Management
26 Nov 2024 by Kim, Hotel Management
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow
