Ratings based on 486 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2024
by A verified traveler
Posted 23 Dec 2024
by A verified traveler
Posted 23 Dec 2024
by A verified traveler
Posted 20 Dec 2024
Lack of synchronisation of multiple bookings.
by A verified traveler
Posted 16 Dec 2024
Handy location for byres road. Easy walk from hillhead underground station.
The bar was well stocked and lively.
Breakfast was reasonably priced for a hotel (booking the night before is cheaper £11 than deciding on the day ).
Cooked veggie choices at breakfast were quite limited by modern standards though.
And perhsps because it was christmas the party going on in the function suite was audible in our 2nd floor bedroom until after midnight.
by A verified traveler
Posted 11 Dec 2024
The property is in a convenient location close to shops and restaurants which we really liked. We had a challenge getting housekeeping service, we kept having to call to request it every evening because they didn't come during the day while we were out. They need more staff in general, there's usually only 1 person at the front desk so the phone goes unanswered.
by A verified traveler
Posted 11 Dec 2024
Great property in the perfect location for the Glasgow west end
by A verified traveler from Sheffield
Posted 10 Dec 2024
by A verified traveler
Posted 6 Dec 2024
The room was freezing as our heating was not working.
I expected a bottle of water in room as is customary in any hotel i have stsyed in.
by A verified traveler
Posted 3 Dec 2024
