Ratings based on 38 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024 on Hotels
by A verified traveler
Posted 13 Aug 2024
Great hotel, rooms were immaculate; clean really well furnished new, fabulous showers, comfortable beds, really good coffee machine in rooms, and great breakfast. Things to note:
Checking was easy at a self checkin machine we only saw one member of staff at breakfast. This was not a problem for us.
You are right next to a train line, bring ear plugs as there is no air-con so you will want the windows open in the summer and the freight trains at night are LOUD! Ear plugs fix this though.
We had adjoining rooms as a family of 4, this is a great option as the room are spacious, there is a kitchenette however it is not equipped (apart from coffee machine kettle mugs coffee pods and tea bags) so if you plan of cooking you will need to bring pots, pans, utensils etc. just something to be aware of.
We would definitely stay again.
by A verified traveler
Posted 30 Sep 2023
Did not like the self check in. Retrain track just 100 yards in front of the the hotel.
Comment from Hotel Management
22 Jan 2024 by City Hotel Glarnerland Team, Hotel Management
Dear Mr LotharThank you for your review and feedback.We are very sorry that you did not like our Self Check In system.We try to provide our guests with a fast, uncomplicated and above all time-independent check-in and booking.We apologise if the train has disturbed you. Normally you don't hear much when the doors are closed. We hope to welcome you again at our hotelKind regardsYour City Hotel Glarnerland Team
by A verified traveler
Posted 23 Sep 2023 on Travelocity
The chef Kurt not only prepared outstanding meals but he went out of his way to make us feel welcome. He also provided us with useful local information that proved very helpful. Nadine also made us feel right at home from the night we arrived to the morning we departed. We felt we were leaving two friends behind.
We did not like the check in! A hotel that is so excellent in every other way should have a live person to greet guests.
Comment from Hotel Management
22 Jan 2024 by City Hotel Glarnerland Team, Hotel Management
Dear Mr BrianThank you very much for your exceptionally good review and your feedback to us.We are very pleased that our staff served you to your complete satisfaction.We will forward your message to Kurt and Nadine.Our self-check-in system is designed to enable our guests to check in or book quickly, easily and, above all, independently of time.We regret that you did not like this system so much.We would be very pleased to have you visit us again.With kind regards Your City Hotel Glarnerland Team
by A verified traveler from Bayside
Posted 14 Sep 2023
I stood there because they had free parking. I also was promised air conditioning, which was not there.
Comment from Hotel Management
22 Jan 2024 by City Hotel Glarnerland Team, Hotel Management
Dear Mr. Frank,Unfortunately, we don't fully understand what the problem with the parking spaces was. We have plenty of parking spaces around the hotel and you can also park in the underground car park for free during your stay.It's true that we don't have air conditioning in the rooms.However, our building insulates the heat from outside very well, which is why the temperatures are still pleasant even in summer.We are sorry that you didn't enjoy your stay with us.Best regardsYour City Hotel Glarnerland team
by A verified traveler
Best hotel to stay at whilst in Näfels.
Posted 22 Nov 2022 on HotelsVery clean and well presented hotel. I booked my parents into this hotel whilst I’m working in Näfels, Switzerland and they thought highly of the hotel and the room was spotlessly presented. Thank you to the staff who also spoke good English who assisted them during breakfast. I have since booked this hotel for January for another visit. Danke.
Comment from Hotel Management
22 Jan 2024 by City Hotel Glarnerland Team, Hotel Management
Dear Ms Rhys,Wow, 10 out of 10. Thank you very much for that. We were very happy about your positive feedback.We're glad your parents enjoyed their stay with us and were completely satisfied.We are really looking forward to your next visit with us.Best regardsYour City Hotel Glarnerland team
by A verified traveler
Posted 18 Sep 2022 on Hotels
Comment from Hotel Management
22 Jan 2024 by City Hotel Glarnerland Team, Hotel Management
Sehr geehrter Gast Vielen Dank für Ihr Feedback an uns. Leider haben Sie uns nicht geschrieben, was Ihnen bei uns nicht so gut gefallen hat.Mit freundlichen Grüssen Ihr City Hotel Glarnerland Team
by A verified traveler
Posted 23 Oct 2024
good
by A verified traveler
Bestens
Posted 22 Aug 2024 on HotelsUnser Aufenthalt war Bestens, check-In lief super, sehr sauberes und schönes Zimmer. Einzig die Handtücher rochen für mich unangenehm. Würde es empfehlen.
by A verified traveler
Posted 21 Aug 2024
Gut. Lage geht so.
