Ratings based on 72 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2023
by A verified traveler
Posted 27 Dec 2022 on Wotif
The property is well situated near to the city center and is well maintained. We were disappointed to find that our allocated parking space was occupied by a previous tennant's vehicle and we were then directed to a difficult to access bay. There was no physical reception and we luckily contacted the manager by phone. The property description listed "access to a pool". Never did find that! The cleaning staff were friendly and kept us well provisioned.
Comment from Hotel Management
27 Dec 2022 by David, Hotel Management
Thank you for your feedback Neil. My apologies for the inconveniences you encountered during your stay. Unfortunately despite clear direction and effort to advise residents (the property is partly strata titled and not associated with the hotel) and guests to park in the correct car space, some frustratingly choose not to. Though not all undercover many additional easily accessed visitor carspaces are also available. A text is sent on the morning of each guest’s arrival explaining the check in procedure. The property phone number is supplied with each reservation confirmation. Either myself or a staff member are always contactable and at the property to assist guests. The property previously was managed in association with another nearby property which had a pool. This is no longer the situation and the property details have been updated, sorry for the confusion. Thank you for the kind words regarding the staff / property maintenance and central location. Once again my apologies for any inconveniences. Regards David (Manger).
by A verified traveler
Posted 16 Oct 2022 on Wotif
by A verified traveler
Posted 1 Aug 2022 on Wotif
Loved this property all new amenities and manager very helpful suggested dining options nearby.
by A verified traveler
Modern and spacious.
Posted 24 Jul 2022 on HotelsWe booked a week in a spacious apartment which was comfortable and well equipped.
Comment from Hotel Management
26 Jul 2022 by David, Hotel Management
Thank you for your feedback. We look forward to assisting you in the future if you need. Regards David.
by A verified traveler
Posted 11 Jul 2022 on Wotif
by A verified traveler
Posted 22 Jun 2022
Modern, free wifi and good security systems for the apartments
Comment from Hotel Management
26 Jul 2022 by David, Hotel Management
Thank you for your feedback Craig. we look forward to assisting you in the future if you need. Regards David.
by A verified traveler
Posted 9 Apr 2022 on Hotels
Great location.
Manager and his wife helpful and pleasant.
We had a two bedroom apartment, spacious and quiet.
Comment from Hotel Management
26 Jul 2022 by David, Hotel Management
Thank you for your feedback Sue. We look forward to assisting you in the future if you need. Regards David.
by A verified traveler
Posted 6 Jan 2022 on Wotif
Comment from Hotel Management
26 Jul 2022 by David, Hotel Management
Thank you for your feedback Kym. We look forward to assisting you in the future if you need. Regards David.
by A verified traveler
Posted 4 Dec 2021 on Wotif
Comment from Hotel Management
26 Jul 2022 by David, Hotel Management
Thank you for your feedback Neil. We look forward to assisting you in the future if you need. Regards David.
