Ratings based on 336 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
The room is more like a mini unit. Plenty of cutlery and crockery. Ice cubes were available in the fridge on arrival. Bathroom and room clean. Great value for money.
Comment from Hotel Management
12 Dec 2024 by Amanda, Hotel Management
Thank you for your feedback! We're excited to share that our bathrooms have recently been renovated, offering a fresh and modern look. Additionally, we have updated our cooking facilities to enhance your experience. We hope you’ll visit us again to enjoy these improvements!
by A verified traveler
Posted 2 Nov 2024
Other than the decor looking a little tired I can't fault the place. Seems popular with tradies and contractors, so a honeymoon destination it is not.
Nice shower, comfy bed, TV with netflix and decent wifi. Most importantly for me, the room was spotless and the motel quiet. Would I stay again? Sure.
The lady on reception booked a cab for me to get to the marina. Thank you.
Note, the motel is about a 20-25 minute walk from the train station, and 10-15 mins to CBD. McDonalds is 5 mins walk away. Gladstone is hilly! 😰
Comment from Hotel Management
3 Nov 2024 by Amanda, Hotel Management
Thank you for taking the time to leave us a review! We're thrilled to hear that you found the room spotless and enjoyed our amenities like the comfy bed and decent WiFi. We appreciate your feedback regarding the decor; however, we would like to point out that if you had booked a queen apartment, you would have had access to our newly renovated bathroom and kitchen facilities. Additionally, there are alternative routes for walking to local attractions that don’t require going up the hill. We encourage guests to explore these paths for a more enjoyable stroll.
by A verified traveler
Posted 28 Oct 2024
Upgrade rooms,Netflix and friendly staff
Comment from Hotel Management
3 Nov 2024 by Amanda, Hotel Management
Thank you for your feedback! We're delighted to hear that you enjoyed the upgraded rooms, Netflix, and found our staff to be friendly. We want to mention that not all of our rooms have been renovated yet, but we do encourage guests to inquire about available upgrades during their next stay. We’re committed to providing the best experience possible, and we’d love to welcome you back in a newly renovated room!Thank you again for your kind words, and we look forward to seeing you soon!
by A verified traveler
Posted 7 Oct 2024
Good value for money
Comment from Hotel Management
21 Oct 2024 by Amanda, Hotel Management
Thankyou for your great review
by A verified traveler
Posted 16 Sep 2024 on Wotif
Staff were great and relxaed. Easy acess to rooms. Clean and quiet
Comment from Hotel Management
21 Oct 2024 by Amanda, Hotel Management
Thankyou for your great review
by A verified traveler
Posted 27 Aug 2024 on Wotif
Spacious clean room
Comment from Hotel Management
1 Sep 2024 by Amanda, Hotel Management
Dear Anthony,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your spacious and clean room. Our team works hard to maintain high standards, and it’s great to know that our efforts made a positive impact on your stay. We hope to welcome you back soon for another comfortable stay!Best regards,
by A verified traveler
Posted 19 Aug 2024
Staff was friendly, loved the spa area, felt safe and quiet
Comment from Hotel Management
20 Aug 2024 by Amanda, Hotel Management
Dear BarbaraThank you for taking the time to share your experience with us! We’re delighted to hear that you found our staff friendly and that you enjoyed our spa area. Providing a safe and quiet environment for our guests is always a priority, so it’s wonderful to know that you felt at ease during your stay.We appreciate your feedback and look forward to welcoming you back for another relaxing visit!Best regards,
by A verified traveler
Posted 11 Aug 2024 on Wotif
My room was ground level. It smelt very badly like a stale b.o musty sweaty smell. I had to leave the glass sliding door open all day and night because of the smell. Doors locks are worn and seem like they been forced at some point. Bed was good. Has an old couch in the room. Not sure why. Park right outside the door is good. Staff are great. Location is great.
Comment from Hotel Management
12 Aug 2024 by Amanda, Hotel Management
We have some pretty good odour killer or we could have shifted you into another room if we had known during your 2 day stay. The 2 yr old commercial door locks are very secure with safety chains. Most guests like to sit on the leather couch.
by A verified traveler
Posted 4 Aug 2024
The room is spacious. I loved that it was quiet. The kitchen and utensils were great. I only did not like that the remote for the AC in 1 of the rooms was old and batteries were on hold with tapes that needs a bit of hit and miss to turn the AC on or off.
Comment from Hotel Management
4 Aug 2024 by Amanda, Hotel Management
Thats something we are getting onto to replace all remotes without battery covers.
by A verified traveler
Posted 21 Jul 2024 on Wotif
Comment from Hotel Management
12 Aug 2024 by Amanda, Hotel Management
Thankyou Deirdre
