Ratings based on 49 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
Great location and one of the nicest hotels we stayed at in Albania! Room was spacious and bathroom finishings were all new. Slight disappointment that they don't turn the espresso machine on until after breakfast (pretty bad coffee), but the breakfast itself makes up for this shortcoming.
by A verified traveler
Lovely staff and location
Posted 16 Aug 2024 on HotelsWell located near the bazaar. Staff were very helpful and friendly. Room was spacious and air conditioned. Wonderful views of the mountains at breakfast on the terrace. Bar does a nice range of drinks which can also be delivered to your room.
Comment from Hotel Management
18 Aug 2024 by Kalemi 2 Staff, Hotel Management
Dear Rahul ,Thank you for your review !It's wonderful to hear that our location served you well during your stay.Your positive remarks about our amenities are much appreciated. We're delighted you found everything to your liking and hope to continue exceeding your expectations on future visits.Thank you for acknowledging the exceptional service provided by our staff. We can't wait to welcome you back soon!Warm regards ,
by A verified traveler
Great
Posted 30 Jul 2024 on HotelsGreat location and staff
Comment from Hotel Management
18 Aug 2024 by Kalemi 2 Staff, Hotel Management
Dear Amanda,We appreciate your feedback!. It's fantastic to hear you enjoyed our location and amenities. We hope to be your choice of stay whenever you're in town.Regards,
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Kalemi 2 Staff, Hotel Management
Dear Raela ,Thank you so much for taking the time to rate us! We hope to have you back with us soon !Warm regards ,
by A verified traveler
Posted 11 Jul 2024
I cannot recommend this place enough. Along with being beautiful , friendly clean and safe the service was above and beyond truly one of the best experiences we have had in a long time and can’t imagine staying anywhere else when I’m back in the lovely city of gjirokaster
Comment from Hotel Management
11 Jul 2024 by Kalemi 2 Staff, Hotel Management
Dear Nikola ,Thank you for sharing your experience with us ! We look forward to seeing you again . Your feedback helps us to improve service for everyone . Warm regards ,
by A verified traveler
Posted 1 Jul 2024
Tough parking and spot to get to by car, however staff very friendly and room was quite nice. Wifi however did not work in our room.
Comment from Hotel Management
26 Jul 2024 by Kalemi 2 Staff, Hotel Management
Dear Benjamin ,Thank you for sharing your experience with us ! We appreciate your feedback.Your positive comments on our room facilities are much appreciated. We aim to provide a home away from home experience with all the necessary comforts, and we're delighted to know we achieved this for you.Your compliments on our staff's service are greatly appreciated.About the parking thank you for bringing this to our attention. We always help our customers with parking, because the number of cars that the parking lot can hold is limited. We hope that we have made parking easy for you by helping you even a little.Our sincere apologies about the WI-FI problems .We're addressing the Wi-Fi issue and hope to provide an even better experience next time!Warm regards ,
by A verified traveler
Carolyn and Chris
Posted 28 Jun 2024 on HotelsLovely place to stay and well situated for the Castle and village
Friendly helpful happy staff
Tricky to find up narrow cobbled streets but fabulous views once at the hotel
Parking was available at front of hotel
Beautiful room very clean and comfortable bed and pillows. Beautiful wooden ceilings
Good air con.
No lift so beware if on top floor!
Breakfast was served at the table with choice of eggs.
Would definitely recommend this hotel
Comment from Hotel Management
14 Jul 2024 by Kalemi 2 Staff, Hotel Management
Dear Carolyn and Chris,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our team takes great pride in providing friendly and helpful service, and your kind words mean a lot to us. look forward to welcoming you back to our hotel in the future.Sincerely,
by A verified traveler
Posted 11 Jun 2024 on Hotels
Comment from Hotel Management
14 Jul 2024 by Kalemi 2 Staff, Hotel Management
Dear ,Thank you for your fantastic rates! We're so glad to hear you had an amazing time and enjoyed our hotel !We look forward to welcoming you back for another relaxing stay!Warm regards ,
by A verified traveler
WOW hotel in WOW location
Posted 3 Jun 2024 on HotelsWe booked 2 nights, liked it so much, added a 3rd.
The hotel is right where the most scenic part of Old Town begins, and has all the charm of the unique architecture here - while being a beautifully modern hotel.
Staff were very welcoming and thoughtful from when we arrived to our departure.
We booked a room at the top of the hotel, 3rd floor no elevator. If that's OK with you I'd say grab it! We had views of the castle, the valley, the town and were right next to the roof top deck where we enjoyed having drinks at night.
Nice big room with with beautiful woodwork everywhere. Breakfast was the great Balkan standards and eggs made to order.
All in all a pleasure.
Staff helped us find the route to the bridge and also confirmed the bus departure time for our next stop.
Loved our stay!
Comment from Hotel Management
21 Jun 2024 by Kalemi 2 Staff, Hotel Management
Dear Alba,Thanks so much for your feedback! It makes our day hearing about how much our customers loved their stay with us.Thanks for choosing us and we cant wait to help you again.
by A verified traveler
Excellent location, room, staff - not for weekends
Posted 27 Apr 2024 on HotelsThe location of the Kalemi 2 cannot be beat. You are in the most atmospheric part of Gjirokaster, with a gorgeous deck overlooking the valley & up to the castle.
We booked a large view room which was outstanding. Beautiful touches: the high wooden ceiling is a work of art. Tall windows with nice drapes, a stone wall: very atmospheric.
Views on three sides: castle, valley, deck.
The hotel doesn't have elevators & the room was two flights up but IF that's not a problem, then it's excellent! And a young man helped us with our luggage up he stairs.
Right off our room there was a great deck with half a dozen tables - perfect place to sit with a glass of wine and enjoy the views.
Bed and bedding were very comfortable.
Bathroom was nice: good size shower & good pressure. A quibble: just 3 plastic hangers?
Breakfast was traditional Balkan with 2 kinds of cheese, tomatoes, cucumbers, olives, peppers, bread, honey & the most wonderful fig jam, coffee, juice, tea and eggs made to order (served with Albanian sausage).
Staff were helpful and very nice.
ONE caution: Friday & Saturday nights, you're in the heart of the Old Town & music goes until midnight - 12:30. So that means the room that has great views on 3 sides also has noise from at least 1 side.
Loved our stay.
Comment from Hotel Management
14 Jul 2024 by Kalemi 2 Staff, Hotel Management
Dear Alba Susan ,Thanks a lot for your kind review !The description you have made of the hotel and the old city is perfect. Are a very special words and it feels good to hear these from our guests .We are thrilled that you enjoyed your stay at our hotel so much. Reviews like this make our day, and we appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words.As far as the bar near our hotel is considered to be solved as soon as possible, as the comfort of our customer is at the center of our attention. Looking forward to your next experience. Hopefully, we’ll impress you once again.”Warm regards ,
