Ratings based on 406 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
It was very nice clean and the staff were friendly
by A verified traveler
Posted 28 Oct 2024
Very nice hotel
by A verified traveler
Posted 25 Oct 2024
by A verified traveler
Posted 22 Oct 2024
This hotel is beautiful and staff was super friendly. Everything was clean and property kept up. Breakfast had a good variety nothing fancy but a little bit of everything. Only downfall is location is away from city center so catching a cab a little pricey.... I would definitely stay here again
by A verified traveler
Posted 1 Oct 2024
Older style resort, very large, Sept was off season, so very few guests.
by A verified traveler
Posted 21 Sep 2024
The ocean access is great but the facilities are old and worn out. It’s a resort so they will try to squeeze out every cent out of you. Only one receptionist was polite (a bald man with tattoos) and professional. The rest were rude and dismissive, they wouldn’t even look up or make eye contact. I asked for some food at the bar and the barista got offended that she got it wrong and blamed me for it, then spoke to me like I was stupid as if I couldn’t properly communicate in English. Mistakes happen, but one has to know to be gracious to accept them.
by A verified traveler
Posted 18 Sep 2024
The room was modernized and very clean. The daily breakfast was well organized with a good selection. The hotel felt overly subdued in that there were no live entertainment. We did not see any staff or people out by the pool or at the beach. While we understand that it’s off season, it would be nice to have coffee and bar service in the middle part of the day. The hotel needs new carpet and landscaping. A lot of dead vegetation and shrubs.
by A verified traveler
Posted 1 Sep 2024
Great hotel, welcoming staff, linked to a private beach where there is a bar/restaurant. Very nice swimming pool and outside areas.
by A verified traveler
Posted 30 Aug 2024
by A verified traveler
Posted 25 Aug 2024
Among all the staff only 2 people gave us good service, the reception Rosella and Ana Maria, the rest of the staff doesn't speak English and doesn't bother to try communicating as I could speak some Italian but big difference on treatment if you are Italian.
