Ratings based on 389 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
21 Jun 2024 by Front team, Hotel Management
Dear Amit,Thank you for your stay at The Royal Park Canvas Ginza Corridor. Thank you also for your review. We apologize for not meeting your expectations. We will strive to improve based on your review.Thank you.
by A verified traveler
Posted 20 Jun 2024
The breakfast options were limited. No Buffet system. Also basic amenity like Iron in room was missing.
Comment from Hotel Management
20 Jun 2024 by Front team, Hotel Management
Dear Mr./Ms. ParulThank you for staying at The Royal Park Canvas Ginza Corridor.Thank you also for taking time out of your busy schedule to give us a review of our hotel.We are pleased to hear that you enjoyed your stay at The Royal Park Canvas Ginza Corridor Hotel. We apologize for the inconvenience caused by the lack of a buffet as requested.Please note that the hotel provides amenities such as irons as rental items. We apologize again for the inconvenience caused by the confusing information.We will do our best to make your stay more comfortable in the future.Thank you very much for your valuable feedback.Best regards,
by A verified traveler
Posted 19 Jun 2024
Very good spacious room for the money in Tokyo.
Nice bathroom facilities and cleaning staff kept everything tidy during the stay.
The project is a nice fun addition as well would be slightly better if there was a screen not just the wall but still worked well.
No view to talk of but that is tricky in Tokyo.
Would recommend for location and great stay even got a free bear token on arrival.
Comment from Hotel Management
19 Jun 2024 by Front team, Hotel Management
Dear Mr./Ms. Stuart, thank you for staying at The Royal Park Canvas Ginza Corridor. Thank you for your detailed review and awesome rating. We are truly delighted to learn that you had enjoyed your stay. We will continue our effort to provide the best service for our guests. Please do not hesitate to contact us if there are any point of improvement you found. We hope to have the pleasure of welcoming you back again.Best regards,Front team
by A verified traveler
Posted 19 Jun 2024
Comment from Hotel Management
22 Jun 2024 by Front team, Hotel Management
Dear Mr./Ms. Elham.Thank you very much for staying at The Royal Park Canvas Ginza Corridor. We are pleased that we were able to provide you with satisfactory service.We look forward to serving you again.Best regards,
by A verified traveler
Posted 18 Jun 2024
Such a fun property! Love music in the lounge downstairs, easy access to amazing food and shopping in Ginza
Comment from Hotel Management
18 Jun 2024 by Front team, Hotel Management
Dear Mr./Ms. Tamara,Thank you for staying at The Royal Park Canvas Ginza Corridor. Thank you also for taking time out of your busy schedule to write a review of our hotel. We are glad to know that you liked our hotel location and music. We will continue our effort to provide the best service for our guests. We hope to have the pleasure of welcoming you back again.Best regards, Front team
by A verified traveler
Posted 13 Jun 2024
Super convenient location
Comment from Hotel Management
13 Jun 2024 by Front team, Hotel Management
Dear Mr./Ms. FURONG, thank you for staying at The Royal Park Canvas Ginza Corridor. Thank you also for your detailed review and awesome rating. We are very pleased to hear that you were satisfied with your staying with us. We will continue our effort to provide the best service for our guests. Please do not hesitate to contact us if there are any point of improvement you found. We hope to have the pleasure of welcoming you back again.Best regards,Front team
by A verified traveler
Posted 12 Jun 2024
Everything's great except that the mattress was too hard for me and my hubby. We stayed in this hotel for 7 nights and every morning woke up with back pain.
Comment from Hotel Management
12 Jun 2024 by Front Team, Hotel Management
Dear Mr./Ms YUEN HAN,Thank you for your stay atv The Royal Park Canvas Ginza Corridor. We appreciate your review. Thank you.We are so sorry to heat that you could not stay here comfortably. We will make every effort to further improve our services base on your feedback.Thank you. We look forward to seeing you again.Best regards,Front Team
by A verified traveler
Posted 7 Jun 2024
Good
Comment from Hotel Management
7 Jun 2024 by Front team, Hotel Management
Dear Mr./Ms. DianaThank you for staying at The Royal Park Canvas Ginza Corridor. We are pleased to hear that you had a satisfying stay with us.We look forward to your staying with us again.Best regards.
by A verified traveler
Posted 7 Jun 2024
Very nice hotel in a prime location not just for exploring Ginza but much more of Tokyo as well. Walkable distance to the fish market and very good transport links with Ginza station only a 5 minute walk away also.
Comment from Hotel Management
7 Jun 2024 by Front Team, Hotel Management
Dear Mr. /Ms.Luke, Thank you for your stay at The Royal Park Canvas Ginza Corridor. Thank you for your review as well. We are so pleased that you enjoyed your stay at our hotel. We will continue our effort to provide the best service for our guests. We look forward to seeing you again here. Thank you. Best regards,
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Front team, Hotel Management
Dear Mr./Ms. lifenThank you for staying at The Royal Park Canvas Ginza Corridor. Thank you also for your high rating.We look forward to your staying with us again.Best regards.
