Ratings based on 963 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
The mattress was very comfortable and very clean. The mattress looked brand new. There are 2 things great about the location. All the major luxury brands, Chanel, Fendi, Dior, etc were on the street one half a block away. The window shopping is fun. It is close to Shimbashi train station. There you can take the Toei Subway line to either Haneda or Narita for about $4. It also takes you to the Shytree and Ashkura historical district. You can get the famous Yamanote line there which will take to 30 major areas around city. The reason I did not give this property a 5 is it has a cold impersonal feel, and the food selection at the hotel restaurant is limited and seems expensive for what it is. There are lots of other places to eat nearby.
by A verified traveler
Posted 3 Dec 2024
Location of the property was great. Easy access to public transit, restaurants, and shopping.
Comment from Hotel Management
4 Dec 2024 by Front Desk, Hotel Management
Dear Joseph,Thank you for staying with us at The Royal Park Canvas - Ginza 8 for about a week. We’re delighted to hear that you enjoyed your time with us.As you mentioned, our hotel is in a fantastic location, making it incredibly convenient for getting around and exploring. I’m sure you took full advantage of this during your stay and had a wonderful time experiencing everything Tokyo has to offer.Ginza is well-known for its high-end brand stores and department stores, but its backstreets are also filled with charming, hidden gems. I imagine strolling around Ginza must have been a delightful experience for you as well.We look forward to welcoming you again on your next visit to Tokyo!
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Front Desk, Hotel Management
Dear Edward,Thank you for staying with your family at The Royal Park Canvas - Ginza 8. We’re delighted to hear that you enjoyed your time with us.Our location offers excellent access to transportation, with plenty of shopping and dining options nearby. While we are conveniently situated right next to Ginza’s main street, the hotel itself is in a quiet and safe area, making it an ideal place for families to stay and feel at ease.We look forward to welcoming you again on your next visit to Tokyo!
by A verified traveler
Posted 2 Dec 2024
Great hotel - rooms are small and dominated by a very large but very comfortable bed.
Comment from Hotel Management
4 Dec 2024 by Front Desk, Hotel Management
Dear James,Thank you for staying at The Royal Park Canvas - Ginza 8. We’re glad to hear that you may have enjoyed your time with us.As our hotel is located in the heart of Ginza, most of our guests spend their day exploring the city. With this in mind, we’ve equipped our rooms with spacious beds to ensure a comfortable night’s sleep, even though the rooms themselves are compact. We’re pleased to know you found the bed comfortable and had a pleasant stay.Our location is exceptionally convenient for both business and leisure. We hope you’ll consider staying with us again on your next visit to Tokyo. We look forward to welcoming you back!
by A verified traveler
Posted 1 Dec 2024
Excellent location
Comment from Hotel Management
1 Dec 2024 by Front Desk, Hotel Management
Dear Chin Wai,Thank you for staying at The Royal Park Canvas - Ginza 8. We’re delighted to hear that you enjoyed your time with us.As you mentioned, we are fortunate to have an excellent location. With easy walking access to multiple stations, as well as countless shopping and dining options nearby, we hope you were able to explore various places and fully enjoy your time in Tokyo.We look forward to welcoming you again on your next visit to Tokyo.
by A verified traveler
Posted 30 Nov 2024
Here's a short hotel review based on the 5-star ratings in the image:
This hotel was an absolute gem! From the moment I stepped in, I was impressed. The rooms were spotless, the staff were incredibly friendly and helpful, and the facilities were nice. The location was perfect too, with easy access to dining, shopping, and transportation. It was also surprisingly quiet and peaceful, which I really appreciated. I'd definitely stay here again without hesitation!
Comment from Hotel Management
1 Dec 2024 by Front Desk, Hotel Management
Dear Jasmine,Thank you for staying at The Royal Park Canvas - Ginza 8. We are truly delighted to receive such high praise, and our entire team is thrilled by your kind words.Our hotel is conveniently located right next to Ginza’s largest main street, yet nestled in a quiet and peaceful area. We imagine you spent an active day exploring various spots, and then enjoyed relaxing in the calm atmosphere of the hotel.It brings us immense joy to know you had an enjoyable time with us, as nothing makes us happier than helping our guests create happy and lasting memories.We look forward to welcoming you back with open arms on your next visit to Tokyo.
by A verified traveler
Posted 26 Nov 2024
7-11
Comment from Hotel Management
27 Nov 2024 by Front Desk, Hotel Management
Dear Harold,Thank you for staying at The Royal Park Canvas - Ginza 8. We would be delighted if you enjoyed your time with us.With major convenience store chains like 7-Eleven located nearby, we hope you found your stay to be convenient. (Perhaps you had the chance to enjoy some delicious Japanese convenience store food!)We hope to have the pleasure of welcoming you again the next time you visit Tokyo.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Front Desk, Hotel Management
Dear Carrie,Thank you for staying at The Royal Park Canvas - Ginza 8 for such an extended period. I hope your time in Tokyo, away from home, was comfortable and enjoyable.While our rooms may be a bit more compact compared to those in other cities or countries, we do have a shared living space, the Canvas Lounge, available for all our guests to use. I hope you were able to enjoy this space as well and have a comfortable stay.We look forward to welcoming you again on your next visit to Tokyo.
by A verified traveler
Posted 15 Nov 2024
Stunningly beautiful, incredibly accommodating and helpful staff, delicious meals, comfortable and well-appointed room, conveniently located close to everything in Ginza yet quiet (even where our room was—on the 3rd floor!) no street noise. Loved it!
Comment from Hotel Management
17 Nov 2024 by Front Desk, Hotel Management
Dear Liga,Thank you for staying at The Royal Park Canvas - Ginza 8. We’re delighted to know that you had a comfortable stay.Ginza offers a variety of atmospheres depending on the area, and our hotel is located in a particularly quiet and secure part of the district. While being just steps away from Ginza’s main street, our location allows guests to enjoy a peaceful and relaxing stay. We hope this made your visit all the more enjoyable.We look forward to welcoming you back.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Front Desk, Hotel Management
Dear Jordan,Thank you for staying at The Royal Park Canvas - Ginza 8. We’re delighted to hear that you enjoyed your time with us.While we’re proud of our excellent location and the inviting atmosphere of our interiors, what matters most to us is creating happy and memorable moments for our guests. If we were able to contribute to your wonderful experience, it brings us great joy.We look forward to welcoming you again in the near future!
