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Serena Inn & Suites - Sundance

2.5 star property
Hotel with free breakfast, near Washington Park

Choose dates to view prices

Photo gallery for Serena Inn & Suites - Sundance

Desk, blackout drapes, iron/ironing board, free WiFi
Front of property
Reception
Indoor spa tub
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Pet friendly
  • Breakfast included
  • Pool
  • Housekeeping
The current price is P9,615
P10,768 total
includes taxes & fees
Jul 9 - Jul 10

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(78 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Desk, blackout drapes, iron/ironing board, free WiFi

Room

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
2719 E Cleveland Street, Sundance, WY, 82729

What's nearby

  • Washington Park - 3 min drive - 3.2 km
  • Clarenbach Memorial Park - 3 min drive - 3.9 km
  • Sundance Square - 3 min drive - 3.9 km
  • Crook County Public Library - 3 min drive - 4.2 km
  • Devils Tower National Monument - 36 min drive - 57.7 km

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso & Video - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Cowgirl Pizza and Laundromat - ‬16 min walk

About this property

Serena Inn & Suites - Sundance

Hotel near Washington Park
Located close to Clarenbach Memorial Park, Serena Inn & Suites - Sundance provides free continental breakfast, laundry facilities, and a 24-hour business center. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Express check-out, an off-leash area, and a TV in the lobby
  • A vending machine, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Serena Inn & Suites - Sundance include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

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Jun 30 - Jul 1
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 25 to March 31:
  • Hot tub
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

Does Serena Inn & Suites - Sundance have a pool?

Yes, this property has an indoor pool. The pool is closed seasonally each year from October 25 to March 31.

Is Serena Inn & Suites - Sundance pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Serena Inn & Suites - Sundance?

Self parking is free at this property.

What time is check-in at Serena Inn & Suites - Sundance?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Serena Inn & Suites - Sundance?

Check-out is at 11 AM.

Where is Serena Inn & Suites - Sundance located?

Situated in the mountains, this hotel is 1.2 mi (1.9 km) from Washington Park and 1.9 mi (3 km) from Clarenbach Memorial Park. Devils Tower National Monument is 29.3 mi (47.1 km) away.

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Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 458 out of 947 reviews
Rating 8 - Good. 287 out of 947 reviews
Rating 6 - Okay. 124 out of 947 reviews
Rating 4 - Poor. 46 out of 947 reviews
Rating 2 - Terrible. 32 out of 947 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for us😀.
Stayed 1 night in Jun 2025

6/10 Okay

Tessa

Liked: Cleanliness
It was an okay stay, I was kind of bummed out on breakfast options.
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The lady checking us in, was very friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Management was very friendly
Stayed 1 night in Jun 2025

8/10 Good

Narissa

Very friendly staff, place is old and as clean as can be expected
Stayed 1 night in Jun 2025

8/10 Good

Vicki

Liked: Cleanliness, property conditions & facilities
Basic hotel for a quick place to sleep. The front desk was very nice at check in and check out. The breakfast buffet was decent with several choices.
Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 2 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and clean. Staff friendly and helpful. Pool was closed tho but other than that everything is excellent, would definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Nice common area
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel multiple times. They are very professional and make your stay comfortable. They have multiple options for breakfast and different coffee to choose.
Stayed 2 nights in May 2025

8/10 Good

malachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well located hotel near Devil's Tower. Near downtown Sundance and a few other local attractions. Only an hour away from Gillette, WY. Front desk staff was friendly and pleasant; we had a good conversation about the area and things to do. The surrounding grass was quite long but don't let the appearance fool you into thinking that this is not a nice place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

MYUNGCHEOL

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
Pleasant staff. Clean. Pool was closed for maintenance. Breakfast could use some attention. Only thing hot besides the coffee was the gravy. (And the toast)
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Check in was tough----key wouldn't work. Tried 2 times and he decided to change rooms. He handled it very well and very professsionally. Overall, stay was good.
Stayed 1 night in Jun 2025

6/10 Okay

Sweet

We were on a long road trip and booked this property for the location and amenities. Upon check in found out that the pool and hot tub was in operational. Main reason for selecting this property. Staff apologized and noted that Expedia website information was incorrect. Hot tub has not been working for a couple of years.
Stayed 1 night in Jun 2025

6/10 Okay

Dawn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is ok. It is in disrepair. The pool was closed and empty. Everything was just ok. The room was big but smelled like dirty socks. The bed was hard. The room was clean but very basic. No extras.
Stayed 1 night in Jun 2025

6/10 Okay

Angie

Liked: Cleanliness, property conditions & facilities
It was clean and right off the interstate.
Stayed 1 night in Apr 2025

2/10 Terrible

Kayla

This property no longer exist and I feel like I should be remembered or compensated for my troubles.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked me in was very accommodating and went above and beyond to get me an easy access to my room. The rest of the staff was also helpful and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serena was very clean and comfortable. The rooms are spacious and the staff was friendly. Enjoyed our stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bhautik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway so very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Capucine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay with my Dad! Thanks again!
Stayed 1 night in Apr 2025

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Amenities
The hotel I guess was previously a Best Western. Hence on Google maps it says permanently closed. It’s not closed. Older facility but the new owners are working on it. There was evidence of new AC units going in which was needed because our started squealing in the middle of the night. Finally we turned it off and went back to sleep but it was warm. No elevator. Room was clean but older. Staff nice. Breakfast very limited but coffee was good.
Stayed 1 night in Jun 2025

6/10 Okay

Cindy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location to get to Devils tower and the Black Hills! One day the breakfast was great (biscuits and gravy, and a lot more!) but the next day someone did not fill the breakfast items on time. Basic rooms that served the purpose. The pool and hot tub were not working while we were there. If you just want a place to sleep, this is ok. Check out Custer State Park, Devils Tower and Spearfish Canyon!
Custer State Park
Bridal Veil Falls
Stayed 4 nights in May 2025

6/10 Okay

Shirley

The personnel that cleaned the room did a poor job. I let them know at desk, and we were treated well.
Stayed 1 night in May 2025