Ratings based on 20 Verified Reviews

4.2 out of 5
100% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2024
5 out of 5
by A verified traveler

Posted 19 Oct 2023
Somewhere special indeed. From the moment we were greeted by the wonderful staff to the moment we cried as we said goodbye. Everything was perfect. If you are after a sterile 5 star experience then Avilla is not for you. If you want to be surrounded by a beautiful peaceful environment with a private pool outdoor bathroom amazing food then this is it. A most memorable stay for 8 nights. Sure there are some small things one could pick on but these did not detract from our experience. Chef Abdul cooked up amasing breakfasts dinners and afternoon teas. Elyia looked after us extremely well. And the rest of the beautiful wonderful team Eliya,Reny,yuli,Rizal,Rian,Abdul,Deni and Juni helped create a vacation we will never forget. We will be back We will recommend AVilla to anyone with confidence. We love this place and will always carry it and the people there in our hearts. Sensational Shan & Rohán
5 out of 5
by A verified traveler

Amazing stay! Definitely recommend!

Posted 16 Nov 2022 on Hotels
We had such an amazing stay at A Villas! The private villa with the private pool made the trip feel so special. It's in a perfect location, close to the beach, the harbour and great restaurants. The hotel staff were so friendly, kind and accommodating, organising private snorkeling trips for us and even fetching us an additional fan when we felt hot. We had such a great time here and can't recommend this place enough. If we are ever lucky enough to come back to Gili Air then we will definitely stay here!!
4 out of 5
by A verified traveler

Posted 16 Aug 2022
Staff were fantastic and made our stay enjoyable. Hendra and Junior were so friendly and helpful with everything, they are very hard working and care about the guests. The villas are a little run down due to lack of use due to covid but the staff are working on fixing this and doing ongoing maintenance. If you find anything wrong, they will fix it. Overall, very spacious, comfortable, private pool and great location.
Comment from Hotel Management
22 Aug 2022 by Chriest, Hotel Management
Dear Danae,Thank you for staying with us and some of our villa is now getting better..Thank you and looking forward for next coming.Kind Regards
4 out of 5
by A verified traveler

Staff were great

Posted 19 Jul 2022 on Hotels
Hendra who was my manager/contact, was fabulous, he continually offered his support, offering to help me with what ever was required, lovely man, the pool was fantastic as was the bed to, it was located close to where I needed to go, close to restaurants and the sea, after two years of being unoccupied, there were a few little cosmetic issues, but all in all, very nice
Comment from Hotel Management
22 Aug 2022 by chriest, Hotel Management
Hi Kath,Thank you for staying with us and we are glad that we could deliver our Hospitality manner to all of our guests, including you. Looking forward to your next coming as we believe that you will be back again.Kind regards
4 out of 5
by A verified traveler

Posted 29 Dec 2019 on Hotels
Comment from Hotel Management
3 Jan 2020 by chriest, Hotel Management
Dear Guest, Thank you for your review
4 out of 5
by A verified traveler

Happy Aussies

Posted 31 Jul 2019 on Hotels
Friendly staff and always willing to help. Very comfortable and great service. Only bad point was no hot water but hey the weather was nice and warm and the lovely pool was close at hand👍👍
Comment from Hotel Management
1 Aug 2019 by chriest, Hotel Management
Hi Andrew, Thank you for staying with us and your problem with hot water has been fixed. Kind regards
3 out of 5
by A verified traveler

Posted 18 May 2019 on Hotels
It was so so. When we arrived at a Villa, the pool was really dirty. We requested to change water in pool, they never did. And we also felt so freeze in the night, found air condition remote controller but we couldn’t find out. We requested to bring remote controller and they brought broken one. So we left memo about this incovenience things in the morning therefore they never changed anything when we came back to hotel. We complaint directly at that time, then they changed room. Also they brought breakfast later then we requested sometimes, and brought few things from we requested. I was really looking forward to stay this hotel. But i was really disappointed.
Comment from Hotel Management
20 May 2019 by Chriest, Hotel Management
Dear Guest, Thank you for your review and stay with us. We have taken note for your review to be follow up. Kind Regards
4 out of 5
by A verified traveler

Value for money love nest

Posted 7 Feb 2019 on Hotels
You'll be blown away as soon as you enter. Private pool, high ceilings with mood lighting settings. Netflix on the tv. Breakfast in your suite. Come with a positive attitude. You are on a small island in a developing country, so not everything goes to plan / works as it should. But staff at very helpful should you need anything fixed or have any questions
Comment from Hotel Management
9 Feb 2019 by Chriest, Hotel Management
Hi Michael, Thank you for your review and for staying with us. Looking forward to your next coming Kind Regards Chriest WA +62 819 9926 2512
5 out of 5
by A verified traveler

Posted 10 Aug 2024 on Hotels
Notre séjour fut un régal. La villa est au calme et très proche de la plage à pied. Le service est au petit soin et tout le personnel est très agréable