Ratings based on 13 Verified Reviews
4.8 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Everything was worth the view! The hotel all in all excellent!
Comment from Hotel Management
24 Sep 2024 by Younus Ali Shah, Hotel Management
Dear Valued Guest,We are very happy to hear that you enjoyed your stay with us and that everything was worth the view! Your kind words about our hotel and the 5/5 rating mean the world to us.It’s always our goal to provide an excellent experience for our guests and knowing that we succeeded with you is incredibly rewarding. We look forward to welcoming you back for another memorable stay!
by A verified traveler
Posted 23 Jul 2024 on Hotels
by A verified traveler from Essex
Posted 13 Jul 2024
Best time of my life, love the hotel, breakfast was beautiful and the staff were extra helpful. Gardens around the hotel which were part of the property were very beautiful and scerene. Would love to go there and stay for longer period.
Comment from Hotel Management
8 Sep 2024 by Younus Ali Shah, Hotel Management
Dear Mr. Fida,Thank you so much for your wonderful review and the perfect 5/5 rating! We are very happpy to hear that you had the best time of your life at our hotel. It’s fantastic to know that you enjoyed our beautiful breakfast, found our staff extra helpful, and appreciated the serene gardens around the property.Your kind words mean a lot to us, and we are delighted that you would love to stay with us for a longer period. We look forward to welcoming you back soon for another memorable stay.Warm regards,Front Office Manager
by A verified traveler from Duluth
Posted 10 May 2024
Very good experience.
by A verified traveler
Posted 18 Jul 2023 on Hotels
by A verified traveler
Posted 16 Jul 2023
by A verified traveler
Posted 7 Apr 2022 on Hotels
Comment from Hotel Management
10 Apr 2022 by Younus Ali Shah, Hotel Management
Dear Valued Guest,
Thank You very much for your time to share your valuable ratings.
by A verified traveler
Posted 17 Feb 2022 on Wotif
Having traveled 11 hours to get to Gilgat it was a wonderful welcome into the hotel, and then an upgrade of room. What a treat. Also of note are the gardens and surrounds - stunning! It’s the 2nd time I have stayed here, and I’ll be back. It’s wonderful. Shoukria
Comment from Hotel Management
10 Apr 2022 by Younus Ali Shah, Hotel Management
Dear Valued Guest,
Thank You very much for your valuable time to share your wonderful comments. Hope to see you again.
by A verified traveler
Posted 3 Sep 2020
Comment from Hotel Management
9 Sep 2020 by Younus, Hotel Management
Dear Valued Guest,
Greetings from Gilgit Serena Hotel!
Thank you for taking the time to complete our survey.
Kind Regards
by A verified traveler from Lahore
Posted 13 Sep 2019
As expected of any Serena Hotels, the one in Gilgit was spectacular. Location wise it is situated in the best catchmint area and commute to various places is easy. The hotel is fabulously decorated with Gilgit's culturally symbolic craftwork. Room comes with the best facilities and amenities. Hotel staff was amazingly cordial and helpful.
