Ratings based on 13 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2019
The rooms were very clean and had a beautiful view. The lodge os also very close to the main highway.
Comment from Hotel Management
1 Nov 2019 by LEL, Hotel Management
Dear our Precious Guest,
Thank you for your great feed back we value your review and assure you our continued efforts to ensure we maintain acceptable standards even for your future stay. We thank you so much for your choice of Lodge.
Regards
Patrick
by A verified traveler
Posted 22 Oct 2019 on Hotels
Recommended
for Everyoneby A verified traveler from Accra Ghana
Very welcoming, exceeded my expectations
Posted 25 Oct 2017Great view, welcoming staff, very good accommodation
Comment from Hotel Management
14 Nov 2017 by Assistant Lodge Manager, Hotel Management
Thank you for your feedback we appreciate in a big way and indeed hope to host you again.
Regards
Patrick
by A verified traveler
A quick trip from Karen and a vepleasant stop over
Posted 27 Jun 2017 on HotelsMy first visit and I was very interested in Lord Cole and the hotels history.
Recommended
for Everyoneby A verified traveler from Kenya & Canada
Great get-away
Posted 28 Dec 2016
Pros: We very much appreciated the numerous staff and their helpfulness. There was always someone to answer a request in a friendly manner.
Location: The lake itself with pelicans and flamingos is an attractive destination. The view from the terrace over the Rift Valley is outstanding.
We have stayed here three times before with the first two being excellent, but the third disappointing after it changed ownership. Now it seems to be back on track. The grounds are again well kept, the rooms clean and comfortable, even if you might have to wait a while for the hot water to come through. Beds are extremely comfortable . A lot of families came to spend the Christmas holiday and children had a great time with a staff member obviously designated to entertain them. Meals were buffet style while the hotel was full, so nothing gourmet but a plentiful and well presented variety. On our first day we ordered from the menu. when there were few people. The pool is lovely, and very clean, but be prepared for the low temperature. The management thoughtfully provided entertainment each evening (singers, dancers, acrobats) and offered organised excursions (bird watching, nature walks) to those that wished.
by A verified traveler from England
Lovely place
Posted 10 Dec 2016 on HotelsThe staff here were exceptionally attentive and friendly. The rooms are very clean and comfortable. Hotel needs upgrading in some respects, but the idiosyncrasies are easy to overlook because of the positives. beautiful gardens and surroundings. Very peaceful and serene, isolated (in a good way) location. Will visit again.
by A verified traveler
Peaceful and relaxing
Posted 8 Sep 2016 on HotelsWe really enjoyed our stay. It was the perfect place to relax because of the views and birds, but simultaneously a productive place to get work done because great wifi. Meals were excellent. Staff were amazing, attentive without being intrusive. Ambrose was particularly kind. It was nice to be near town but away form the hustle and bustle and noise.
by Timothy
Posted 31 Aug 2016 on Hotels
The hotel overlooks a beautiful lake, has a pool to cool off in and the food/ service was excellent. Maybe some people would think the bathroom was a bit dated but it all still works
by A verified traveler
Phenominal
Posted 12 Aug 2016 on HotelsBeautiful location and a friendly staff.
Comment from Hotel Management
13 Aug 2016 by General Manager, Hotel Management
Dear Mr. Rembrandt,
Thank you for sharing your review . We are glad that you found our location to be beautiful and our staff to friendly. We would like to welcome you back again in future.
Kind regards,
General Manager
by A verified traveler
Vor 120 Jahren bestimmt eine gute Unterkunft!
Posted 9 Mar 2022 on HotelsWenn Sie noch niue ein Hotel gebucht haben, das schon vor 20 Jahren hätte abgerissen werden sollen: Das Jacaranda ist ein leuchtendes Anschauungsobjekt!
Die Lage ist zwar ansprechend und auch das Personal ist sehr nett, aber ansonsten ist es eine Lotterbude!
Comment from Hotel Management
9 Mar 2022 by N/A, Hotel Management
Dear Mr. Roman,
Thank you for being our valued guest, having stayed with us twice in a week, we don't take that for granted. Thank you! We also thank you for taking your time to give us your valued feed back that we indeed appreciate. We are grateful to learn that you had a great experience with our staff. The Lodge sits behind a rich historical background dating back the early settlers that farmed in the highlands. We appreciate so much your valued feed back that will go down a long way.
Kind regards
Patrick
