Ratings based on 14 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
This is a typical guesthouse. It has a warm and friendly staff and a nice property. They will go out of their way for you! But typical for a guesthouse, you must leave your key when you go out. Bring your own shampoo, etc, and hair dryer.
Comment from Hotel Management
5 Jun 2024 by Villa Leone Boutique Hotel, Hotel Management
Thanks for staying with us, we appreciate your feedback.
by A verified traveler
Posted 2 Apr 2024 on Hotels
Comment from Hotel Management
3 Apr 2024 by Villa Leone Boutique Hotel, Hotel Management
Dear Leah, Thank you for staying with us at the Villa Leone Hotel! I hope you had a fantastic experience. Your feedback is invaluable, and we invite you to share your thoughts on your experience. Looking forward to welcoming you back for another unforgettable stay.Thank you. Kind regards,Chris.
by A verified traveler
Posted 13 Dec 2023
Nice quiet secluded property just about within walking distance of the UNON campus and Village Market mall. Lovely staff, from the breakfast cooks and reception team to the gate security guard, everyone is super friendly and helpful. Clean comfortable rooms, proper mattresses and good shower.
Comment from Hotel Management
14 Dec 2023 by Villa Leone Boutique Hotel, Hotel Management
Thank you immensely for taking the time to share such wonderful feedback about your recent stay with us.we're thrilled to hear you enjoyed your time at our hotel.We're delighted that you found our services and amenities to your satisfaction.Our team strives to provide the best possible experience for every guest, and your feedback reinforces our commitment.Thank you once again for choosing Villa Leone.We look forward to hosting you again soonWarm regardsAnne,Receptionist.
by A verified traveler
Posted 15 Aug 2023
Very nice staff, flexiblenwith our late arrival. Room was nice. Hot shower difficult to sort, and breakfast was ok but a set menu - a waste of food.
Comment from Hotel Management
15 Aug 2023 by Villa Leone Boutique Hotel, Hotel Management
Dear Elizabeth,Thank you for your positive feedback on our services.Apologies for the hot shower issues and menu concerns.We will address these promptly to ensure a smoother experience on your next visit.Thank you!
by A verified traveler
Posted 8 Jun 2023
It's an excellent place
Comment from Hotel Management
22 Jun 2023 by Villa Leone, Hotel Management
Dear Stephanie,Thank you so much for your review. We are glad you enjoyed your stay.
by A verified traveler
Posted 1 Jul 2022
Staff was friendly and very helpful. Food was decent. Although amenities like ironing boards, irons and blow dryers were available I was not able to have kept these items in my room for the duration of my stay.
Comment from Hotel Management
4 Jul 2022 by Villa Leone, Hotel Management
Hello Joni,
Thank you so much for your review! We are happy to hear that you enjoyed your stay and have noted your concerns which we will act on. It's such a pleasure to have customers like you. We will do our best to make your future experience with us even better.
by A verified traveler
Posted 29 Jun 2022
Excellent boutique hotel. St
Comment from Hotel Management
2 Jul 2022 by Villa Leone, Hotel Management
Dear Gillian,
We appreciate your positive feedback about Villa Leone and we look forward to hosting you again when in Nairobi.
by A verified traveler
Posted 27 Jun 2022
The staff of Villa Leone is wonderful and very helpful
Comment from Hotel Management
2 Jul 2022 by Villa Leone, Hotel Management
Dear Marion,
Thank you for taking your time to review us.
We are glad that you did enjoy your stay with us and we look forward to welcoming you back.
by A verified traveler
Recommended hotel for Nairobi (Girgiri area)
Posted 8 Apr 2019 on HotelsGreat family run lodge in a pretty part of Nairobi. Walking distance to the UN complex, restaurants, shopping, etc. They went out of their way to make sure everything was spot on, even preparing breakfast for us at 5 am on our last day, to make sure we had eaten before the taxi picked us up for the airport at 5:30. Breakfast was really good, and their restaurant will prepare dinner on request at great prices.
Comment from Hotel Management
20 Apr 2019 by Eunice, Hotel Management
Dear Thomas,
We are delighted that you enjoyed your stay with us
Looking forward to having you again
Warm regards
by A verified traveler from Riga, Latvia
Posted 28 Sep 2018 on Orbitz
Quiet and very secure. Hospitality was amazing! The hotel is perfect if cosine any embassies but it’s also a peaceful part of Nairobi.
Comment from Hotel Management
20 Apr 2019 by Eunice, Hotel Management
Dear Guest,
Thank you for taking our time to give us your feedback
We are delighted that we met your expectations and we look forward to having you again
Warm regards
