Ratings based on 649 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Room faced the west side, and when I was given a room, it was over 100 degrees outside. The air conditioner was not on for me, and it was 3am before the room cooled off. I booked the room well in advance.
Comment from Hotel Management
23 Sep 2024 by Harry , Hotel Management
We are feeling so sorry for the inconvenience you face. we will take care of this for your next stay.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Harry , Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Giddings. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
by A verified traveler
Posted 28 Aug 2024
I showed up with my confirmation number, and ended up leaving to get another hotel room. The lady in the front COULD NOT speak English. She stayed on the phone with someone else for almost an hour trying to figure out how to check me in. On top of that, the place is very nasty. I watched/listened to her try and figure out how to use the computer to give my room until I finally decided it was just too much trouble. I've been traveling on business for over 30 years, and I've neve experienced anything like that in all of those years. I can't imagine what the rooms would have been like if I had actually made it from the nasty front end to a room. For what it's worth, three people behind me watching/waiting walked out when I did. Good luck if you stay at this roach motel.
Comment from Hotel Management
28 Aug 2024 by Harry Patel , Hotel Management
Dear Joseph, I am sorry for inconvenience. As per our record your reservation was for 27 Aug 2024, and you wanted us to check you in on 26 Aug 2024 which is not possible. I am the Manager, and I already acknowledge you to contact Expedia to change your check in date since you already paid deposit to Expedia. so kindly make your reservation correct in future. Further you said that the place is Nasty, I would like to let you know that you haven't even checked in to our place and just left the place from reception, it is absolutely not justified to declare the place nasty. I respect your 30 years of business travelling experience, but would like to tell you that if you book your reservation from any of the travel website, you need to make sure the arrival and Departure date and if you want to make any amendments that too you have to do with the same website and not to the Hotel. Once again sorry for inconvenience caused.
by A verified traveler
Posted 17 Aug 2024
Very friendly staff
Comment from Hotel Management
18 Aug 2024 by Harry Patel , Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Giddings. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
by A verified traveler
Posted 25 Jul 2024
Area outside was suspicious. Rooms are clean and straight forward. Saw a couple bugs in my room. Other than that . Worth the price
Comment from Hotel Management
26 Jul 2024 by Manager, Gautam , Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Giddings. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you feel outside area suspicious and found bug. The area is better than safe nothing to worry its quiet. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 23 Jul 2024
It wasnt bad for the price and a quick overnight stay. Overall it was pretty clean however i dis see a few bugs in the bathroom which looked like they were coming in from the bathtub drain. Everything else seemed pretty clean.
Comment from Hotel Management
24 Jul 2024 by Manager , Hotel Management
Hi Lucinda Thank you very much for your feedback, we are sorry for the inconvenience caused to you, we are investigating the issue and strive to do better in near future
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
7 Aug 2024 by Harry Patel , Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Giddings. It is always a pleasure to receive positive feedback.I am particularly pleased that your stay with us was up to your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
by A verified traveler
Posted 12 Jul 2024
Comment from Hotel Management
24 Jul 2024 by Manager , Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Giddings. It is always a pleasure to receive positive feedback.
by A verified traveler
Posted 10 Jul 2024
The room was very old. Dirty and probably had not been cleaned in couple of days.
Wont stay there again
Comment from Hotel Management
24 Jul 2024 by Manager , Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Giddings. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you feel room was only and dirty. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 4 Jul 2024
Comment from Hotel Management
24 Jul 2024 by Manager , Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Giddings. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that for 1 mark. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
