Ratings based on 125 Verified Reviews
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
Staff were very welcoming and everything was kept pretty neatly. Walls a little thing given it’s an older hotel and you could hear most everything going on outside but wasn't intolerable.
Comment from Hotel Management
21 Oct 2024 by Hotel Manager , Hotel Management
Dear C.G,Thank you for the fantastic 5 out of 5 rating! We're glad you found our staff welcoming and appreciated the neatness of the hotel. We appreciate your understanding regarding the building's age and hope to enhance your experience during your next stay!Sincerely, Hotel Manager
by A verified traveler
Posted 19 Jun 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by Hotel Manager , Hotel Management
Dear Thomas,Thank you for choosing to stay with us and for rating us 8 stars. We value your feedback and would love to hear more about how we can enhance our services to potentially earn a 10-star review from you. Your input can truly make a significant impact for us, and we would be extremely grateful for it. We look forward to welcoming you back in the near future.Sincerely, Hotel Manager
by A verified traveler
Reconsider
Posted 18 Jun 2024 on HotelsThis is a terrible hotel. We went to our room which had a horrible moldy smell. The air conditioner wasn’t cooling and made everything smell worse. The floor was dirty and there were little bugs crawling all over the light fixtures. We had to cancel and stay in another hotel.
Comment from Hotel Management
22 Jun 2024 by Hotel Manager , Hotel Management
Dear Jeffrey,Thank you for your feedback. We take cleanliness and comfort very seriously and are committed to maintaining high standards. Issues like the ones you mentioned are rare, and we will review your concerns with our team to ensure they are addressed. We appreciate your input and hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Jun 2024
Very quiet
Comment from Hotel Management
22 Jun 2024 by Hotel Manager , Hotel Management
Dear Domingo,Thank you for your perfect 5 out of 5 rating! We're glad to hear that you enjoyed a very quiet stay with us. Your feedback is appreciated, and we look forward to welcoming you back for another peaceful experience in the future!Sincerely, Hotel Manager
by A verified traveler
Little let down but still would stay again
Posted 24 Apr 2024 on HotelsThe staff was kind and polite. The room we stayed in on of the bed sheets had black stains. When we first got into the room there was a strong smell of musty and wet paint. Once we turned the air on and opened the door for a little bit the smell was gone. They came and cleaned the room while we were gone but didn't change the stained sheets. Online it states that they have breakfast and there was nothing. They have a large refrigerator in the lobby but is say "staff only". Otherwise our weekend stay was nice and beds are comfortable
Comment from Hotel Management
22 Jun 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your feedback. We're glad to hear that the staff was kind and polite and that you found the beds comfortable. We apologize for the issues you encountered, including the stained bed sheets, the initial musty and wet paint smell, and the lack of breakfast despite what was stated online. Your comments are valuable, and we will address these concerns with our team to improve our services. We appreciate your understanding and hope to provide a better experience during your next stay.Sincerely, Hotel Manager
by A verified traveler
Good two nights sleep.
Posted 13 Apr 2024 on HotelsThe staff was kind and polite. The room was nice and clean. The beds were comfortable. There was only 2 things I have to complain about. The first the door lock to the outside didn't work and it made me feel uncomfortable and not safe. I had to block the door just to feel a little better. Second it said they offer free breakfast and there was not breakfast at all. Other than that my two night stay was nice. I would stay there again.
by A verified traveler
Posted 1 Nov 2023 on Hotels
by A verified traveler from Humble
Posted 18 Sep 2023
by A verified traveler
Posted 20 Mar 2023
Comment from Hotel Management
10 Apr 2023 by Hotel Manager, Hotel Management
Dear Salvador,Thank you for the 5-star rating. We strive for 100 percent guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you back to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager
by A verified traveler
Posted 19 Mar 2023
Bed was too hard. Like sleeping on a sack of doorknobs. Last two hours slept in the chair.
Comment from Hotel Management
20 Mar 2023 by Hotel Manager, Hotel Management
Dear Paul,Thank you for your stay. We're sorry to hear that you found the bed in your room to be too hard and uncomfortable. We understand that a good night's sleep is crucial for a pleasant stay, and we apologize that we fell short of providing that for you. We will take it into consideration as we work to improve the comfort of our accommodations. Request your understanding and continued patronage.Sincerely,Hotel Manager
