Ratings based on 87 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
It was a very nice location
by A verified traveler from Carbondale
Posted 8 Sep 2024
Beach front hotel.
by A verified traveler
Posted 3 Sep 2024
I found the staff at this hotel to be very unfriendly, did not enjoy what they were doing and did not go out of their way in any shape or form to make it a nice stay Our vehicle was vandalized at this site, and the maid service was atrocious
by A verified traveler
Posted 8 Aug 2024
We have enjoyed many years vacationing at the Hellenia and it always first class!
by A verified traveler
Posted 5 Aug 2024
Wow amazing place and great private beach
by A verified traveler
Posted 20 Apr 2024
by A verified traveler
Posted 5 Nov 2023
This hotel has everything you need, but nothing was spectacular. The entire hotel needs a deep clean, the room was dirty and hardly any furniture in it. The breakfast was very mediocre. The location on the beach is nice, but the pool looked too dirty to swim in. I’m assuming the hotel used to be a 4 star, but now I wouldn’t call it that.
by A verified traveler from Brooklyn
Posted 19 Oct 2023
Excellent and very charming hotel. Tonino was very helpful and accommodating. Very friendly staff and excellent customer service. Would definitely recommend this place.
by A verified traveler
Posted 16 Sep 2023
Everything was great! The room, the hotel grounds, the pool, the beach… all amazing.
The only problem was the bar man at the bar near the pool. He was very rude, unhelpful, and should not be in a customer service role. He let down the entire experience because of his lazy, disinterested attitude.
by A verified traveler
What expecting more for a 4 stars....
Posted 8 Aug 2023 on HotelsThe breakfast was not good for a 4 stars hotel. The staff was not friendly and also not helpful with the informations regarding activies in the area, such as Etna, vineyards, Taormina and Catania airport situation. The rooms are not very well isolated, you can hear when people open/close their doors. There is a live musician that plays and sings until midnight by the every night that we were there. Impossible to sleep.... Pool closes so early when there is not even a lifeguard nearby...
