Ratings based on 74 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Staff wise, Jia and Ali were lovely.
Hotel was lovely though in need of a bit of a touch up. The balcony of the room we stayed in was massive but could have done with sun loungers as a waste of space. Also one of the railing struts was loose and dangerous as a child could push against and fall.
Pool was fantastic but loungers were past their best and in need of replacing as too low, falling to bits and mattresses were splitting and fraying.
There was nothing to do in evening as no bar, we just watched TV in room.
Food was average.
The gym was disgusting and stunk of mould, carpet was stained.
Ot was lovely going to sleep to sound of waves. Gardens and grounds were very well maintained. Enjoyed watching the resident family of geese each morning as they swam the lilly pond.
We had a very relaxing stay and the staff were very welcoming and accommodating.
by A verified traveler
Posted 25 Aug 2024
by A verified traveler
Posted 5 Aug 2024
A total mess, under big refurbishment & construction. Nothing like described on the website or other media. Rooms dirty, moldy & damp, had to clean cupboards ourselves before use. The pool with 2 sun loungers & 2 bean bags & restaurant were the only facilities for use.
Ended up staying 2 nights but booked in for 14, cancelled booking, got total refund (thank you) & moved. We stayed here few times in the past when it was lovely. We enquired why the huge difference then found out it had been closed with no maintenance for the last 3 years.
Sorry staff but it had to be said & you really do need new uniforms.
by A verified traveler
Posted 31 Jul 2024
The staff was very welcoming. Dani at restaurant really took care of us.
by A verified traveler
Amazing peaceful place
Posted 24 Jul 2024 on HotelsIt was the most peaceful resort we ever been. Amazing staff and service. Food was great as well. I recommend to all my friends. It is truly hidden gem of bali. Other places were loud and crowded but this hotel was very quiet and peaceful. Only few minutes away from the safari and it was really fun!
by A verified traveler
Posted 10 Jul 2024
by A verified traveler
Posted 22 Jun 2024
by A verified traveler
Posted 16 Jun 2024
Rumah Luwih is a beautiful hidden gem, surrounded by beauty and insane scenery of the beach. It is a special quiet haven away from the busyness of Bali it is a real retreat. The people that work there are exceptional and make the stay all the more worth while, the food was insane! Everything was great and the room’s were soo large and modern. Thank you for all the time spent making our time special
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Charming
Posted 5 Jun 2024 on HotelsThe grounds were beautiful and so was our room. We loved the restaurant and the chef was very nice.
