Ratings based on 872 Verified Reviews

4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jan 2025
The hotel is excellent as are the staff attentive to any details and always accommodating. Exceptional value for accommodation at such close proximity to Gent Centre Will seek other Pillows hotels on future travels
5 out of 5
by A verified traveler

Posted 19 Dec 2024
Friendly staff, amazing rooms, great buffet breakfast
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2024
5 out of 5
by A verified traveler

Posted 8 Dec 2024
Perfect from beginning to end! Would recommend this place to anyone visiting Ghent and we hope to return one day!
5 out of 5
by A verified traveler

Posted 26 Nov 2024
Excellent Hotel. Staffs are very friendly. Definitely zi will recommend it 👌
5 out of 5
by A verified traveler from St Charles

Posted 26 Nov 2024
Absolutely fabulous staff, room, location & restaurants.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
The best hotel I’ve ever stayed in by far.
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Great stay
5 out of 5
by A verified traveler from St Albert

Posted 21 Oct 2024
A beautiful hotel. Our room was a bit small. The staff were so kind and accommodating in all areas of the hotel.
5 out of 5
by A verified traveler from Scarsdale

Posted 18 Oct 2024
Excellent