Ratings based on 21 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Awesome property
by A verified traveler
Posted 13 Nov 2024
Generally the hotel was fine, the pool needs better maintenance the pigeons used it to drink, decking needs maintenance. The room was clean and tidy, no complaints, Good was pretty good, good variety. from service was prompt and efficient.
by A verified traveler from Hollywood
Posted 24 Sep 2024
Great stay! Thanks!
Comment from Hotel Management
26 Sep 2024 by General Manager, Hotel Management
Dear wily, We're thrilled to hear that you enjoyed your stay with us! Your positive feedback fuels our commitment to providing exceptional service. We aspire to create memorable experiences for our guests, and it's heartening to know we hit the mark with you. It's guests like you who make our job rewarding and we eagerly look forward to your next visit.
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
8 Aug 2024 by General Manager, Hotel Management
Dear SANDEEP, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us
by A verified traveler
Posted 22 Jun 2024
Very good
Comment from Hotel Management
24 Jun 2024 by General Manager, Hotel Management
Dear Kashish, We’re thrilled to hear that your experience was very good! It’s always our aim to provide an exceptional service, and it’s gratifying to know we’ve succeeded. If you have any specific highlights you’d like to share with us or suggestions on how we can make your next visit even better, please feel free to reach out. Feedback is invaluable in our pursuit of continual improvement. Looking forward to serving you again soon!
by A verified traveler
Posted 17 Apr 2024 on Hotels
Comment from Hotel Management
15 May 2024 by General Manager , Hotel Management
Dear Gaurav, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards Faiz Rehman
by A verified traveler
Great stay
Posted 26 Mar 2024 on HotelsGreat stay and very helpful and friendly staff especially Taniya and Deepa.
Comment from Hotel Management
27 Mar 2024 by General Manager, Hotel Management
Dear Verified traveller, We are delighted to learn that you enjoyed your stay with us and found our staff, especially Taniya and Deepa, very helpful and friendly. We always strive for the satisfaction and comfort of our guests and it feels rewarding when our efforts are recognized. Your kind words have been shared with Taniya and Deepa and they are equally pleased. We look forward to hosting you again in the near future and providing you with the same high-quality hospitality. RegardsFaiz Rehman
by A verified traveler
Posted 7 Mar 2024
Property was not maintained. Very dirty.
Comment from Hotel Management
9 Mar 2024 by General Manager, Hotel Management
Dear Premanand, We are genuinely concerned to hear about your experience regarding the cleanliness and maintenance of our property. It is always our top priority to ensure that our guests stay in a well-kept and hygienic environment, and it seems we fell short of that goal in your instance. We have taken immediate action to address this feedback with our housekeeping and maintenance teams to prevent such issues from occurring in the future. Rest assured, we are committed to thorough inspections and improvements to deliver the high standards our guests expect and deserve. We would be grateful for the opportunity to restore your faith in our establishment should you choose to give us another chance in the future. Your feedback is invaluable to us, and we are dedicated to enhancing our guest experience. RegardsFaiz Rehman
by A verified traveler
Posted 24 Feb 2024
Good
Comment from Hotel Management
13 May 2024 by General Manager , Hotel Management
Dear Ankit, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else we can do for you, please let us know. We look forward to serving you again in the future! RegardsFaiz Rehman
by A verified traveler
Posted 28 Jan 2024
Friendly staff, very good service and good amenities but more can be done up keeping and cleanliness.
Comment from Hotel Management
1 Feb 2024 by General Manager, Hotel Management
Dear Pankaj, We appreciate your feedback and it's great to hear you enjoyed our staff's service and the amenities. We're always looking to better our services, and your point regarding cleanliness and upkeep has been noted. Please know we will work diligently to address these aspects. Your satisfaction remains our top priority. Again, your constructive critique is valuable to us and we look forward to providing an improved experience during your next stay. Regards,Faiz Rehman
