Ratings based on 47 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2023
5 out of 5
by A verified traveler

Love the Kalahari Arms

Posted 6 Aug 2022 on Hotels
The Kalahari Arms has had quite a makeover since the last time I stayed here. The staff are friendly and efficient. The rooms (we rented 2) were excellent -- large queen bed, two chairs and a table inside, a table and 4 chairs on the veranda, an excellent work space, large flat screen TV with a decent (but not great) DSTV bouquet, shower and all bathroom fixtures are brand new including a motion sensor light which can startle you at first if you stand still for a moment! The grounds are immaculate, the pool is clean and big, and the restaurant has indoor and patio (under a high thatch roof) seating. The food was excellent too. The one drawback was a dodgy wi-fi system and given how the covid era makes us all work online, I hope they'll upgrade that system soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2022 on Hotels
4 out of 5
by A verified traveler

Posted 9 Mar 2020
It was a very nice hotel. The restaurant and bar area is nice.
Comment from Hotel Management
9 Mar 2020 by Margret, Hotel Management
Dear Sir/Madam Thanks for staying with us at Kalahari Arms Hotel, we appreciate your positive feedback. We hope to see you again in near future. Kind Regards Margret
3 out of 5
by A verified traveler

Posted 8 Jan 2020 on Hotels
Had breakfast included in my stay but was charged on my last day for the breakfast which I found disappointing. The manager was not available and I was in a hurry as it was before 7am and I had a 6 hour drive that day. I got the card from the office for the manager and sent a email asking for a refund, I also sent a email to the hotel administration.To this time I have had no reply and no refund.My intent was to find some lions which I did
Comment from Hotel Management
9 Jan 2020 by Margret, Hotel Management
Dear Jamie, Thanks for choosing to stay with us at Kalahari Arms Hotel, we really appreciate your support and business. We are sorry for the inconvenience caused and for taking time to respond to your email. We will address all your issues on the email provided. Kind Regards Margret
5 out of 5
by A verified traveler

Ghanzi

Posted 3 Oct 2019 on Hotels
VERY GOOD!!!!
4 out of 5
by A verified traveler

Posted 19 Aug 2019 on Hotels
This hotel offers warm, comfortable hospitality and is a good place to stay in Ghanzi. We enjoyed our short stay there.
Comment from Hotel Management
20 Aug 2019 by Margret, Hotel Management
Hello Henning, Thanks for staying with us at Kalahari Arms Hotel, we really appreciate you positive feedback. We hope to see you in near future. Kind Regards Margret
3 out of 5
by A verified traveler

Posted 15 Aug 2019 on Hotels
The restaurant need to get some serious shaking up. Ordered a meal 4 times for dinner...the first 3 option were not available and the waiter did not know that. He came back 3 times to tell us. The final choice was really not nice at all. did not even eat. Otherwise is was ok; but only just!
Comment from Hotel Management
15 Aug 2019 by Margret, Hotel Management
Hello Raymond, Thanks for choosing to stay with us at Kalahari Arms Hotel, we really appreciate your feedback and we will work on improving the service at the restaurant. We sincerely apologise for the inconvenience caused. Kind Regards Margret
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