Ratings based on 619 Verified Reviews

3.6 out of 5
82% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Nov 2024
The Hotel is affordable
3 out of 5
by A verified traveler

Posted 24 Nov 2024
価格なりですが少し狭くバスルームも最低限という感じでした。バス通りが近く交通の便はよかったかなという印象です。
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 3 Aug 2024
Clean
Comment from Hotel Management
11 Aug 2024 by Roland, Hotel Management
Dear Jerome,We really appreciate your strong recommendation for ibis budget Sapphire. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with our very clean rooms! We would love to welcome you back for another lovely experience in the near future.Warm Regards,RolandGuest Experience Executive
5 out of 5
by A verified traveler

Posted 24 Jun 2024
👍
Comment from Hotel Management
30 Jun 2024 by Roland, Hotel Management
Dear Muhammad,The Hotel Team is delighted to receive your awesome rating review which will motivate us to do even better to delight our guests and create a memorable experience for all. We certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
3 out of 5
by A verified traveler

Posted 1 Jun 2024
.
Comment from Hotel Management
9 Jun 2024 by Roland, Hotel Management
Dear francisco,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We value your patronage and we look forward to welcome you back to enjoy the cosy and affordable accommodations which our hotel is known for.Warm Regards,RolandGuest Experience Executive
4 out of 5
by A verified traveler

Good basic accommodation and value for money

Posted 26 May 2024 on Hotels
Good value. I was a little concerned about the area the hotel is in at first but it turned out not to be an issue. It is conveniently located to food stalls, shops, buses and within walkable distance to MRT stations. The room was clean and basic, and perfectly ok. However, the room smelled musty or something like mould(?) or camphor(?). The window could not be opened to air the room, the air conditioner helped some what. There was hot water, a land line phone and a cupboard for hanging clothes. The bathroom was clean and we had fresh towels each day. No fridge.
Comment from Hotel Management
2 Jun 2024 by Roland, Hotel Management
Dear Josephine,The Hotel Team deeply appreciates your kind words for ibis budget Sapphire and is delighted to learn of your very good hotel experience. Many of our guests returned to stay with us for our convenient location with easy accessibility to public transport, eateries and convenient amenities. There are also many buses which you can take near our doorstep for direct access to city center and popular attractions.Similar to many of the hotel properties in Singapore, the room windows cannot be opened for the safety and security of the hotel guests, which has always been our top priority. Refrigerators are also available at our higher-tier rooms. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive
4 out of 5
by A verified traveler

Posted 25 Apr 2024
Comment from Hotel Management
5 May 2024 by Roland, Hotel Management
Dear JERRY,The Hotel Team is delighted to receive your awesome review rating! We would love to welcome you back for another lovely experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
2 out of 5
by A verified traveler

Posted 25 Apr 2024
I would not stay there again
5 out of 5
by A verified traveler

Posted 9 Mar 2024
Better than expected. A little out of the way but easy to get a Grab to wherever you need to go.
Comment from Hotel Management
21 Mar 2024 by Roland, Hotel Management
Dear Michelle,It is our great pleasure to have exceeded your expectations during your stay with us! Our hotel allows for easy access to city center and attractions via Singapore's world class transport system. There are MRT stations (Kallang/Aljunied) and bus stops located near our hotel and my colleagues will be glad to share the best travelling tips! We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive