Ratings based on 988 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Bed was extremely uncomfortable and the room smaller than expected
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Roland, Hotel Management
Dear Josephine,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. It has been such a pleasure to have provided you with an excellent hotel experience, and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 9 Oct 2024
We arrived at the hotel after a 13 hour flight from London. We were tired but the room was not ready because it was before 10am. However the staff got the room ready for us and we were able to have a rest before heading out to explore Singapore.
Comment from Hotel Management
13 Oct 2024 by Roland, Hotel Management
Dear Pamela,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. We are thrilled to hear that you had enjoyed our complimentary early check-in and the warm hospitality from our reception team. We hope to have the opportunity to welcome you back the next time you return to our beautiful city!Warm Regards,RolandGuest Experience Executive
by A verified traveler from West Palm Beach
Posted 7 Oct 2024
Overall good experience.
Comment from Hotel Management
13 Oct 2024 by Roland, Hotel Management
Dear Jocelyn,The Hotel Team deeply appreciates your kind words for ibis budget Ruby and is delighted to learn of your very good hotel experience. It is always great to learn that our efforts contribute to a positive experience for our guests. We look forward to welcoming you back for another splendid stay with us!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 3 Oct 2024
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Comment from Hotel Management
21 Oct 2024 by J, Hotel Management
Dear Romeo,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there's anything else we can do to make your next stay better, please do not hesitate to reach out to us!Warm Regards,JanetGuest Experience Executive
by A verified traveler
Posted 26 Sep 2024
nice and neat
Comment from Hotel Management
8 Oct 2024 by J, Hotel Management
Dear Eddy,We are delighted to learn that you had enjoyed the cozy and affordable accommodations which our hotel is known for. Many of our guests have complimented our location for the easy accessibility to public transport, eateries and convenient amenities. We hope you have found time to explore the various cuisines within our vicinity and we look forward to welcoming you back soon! Warm Regards,JanetGuest Experience Executive
by A verified traveler
Posted 22 Sep 2024
Convenient location. Best for short budget trips.
Comment from Hotel Management
29 Sep 2024 by Roland, Hotel Management
Dear Jose,Thank you for leaving a good review for ibis budget Ruby, and loving the great accessibility we provide for our guests with our convenient location! Our hotel location is indeed very popular with travellers for our close proximity to many eateries, public transport and convenient amenities. We are also suitable for travellers looking for long budget stay with our very affordable room rates. We hope to have the chance to welcome you back in the near future!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 9 Sep 2024
Thank you for the great experience at the hotel
Comment from Hotel Management
20 Sep 2024 by Roland, Hotel Management
Dear Royette,The Hotel Team deeply appreciates your kind words for ibis budget Ruby and is delighted to learn of your very good hotel experience. It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 8 Sep 2024
They should inform guests specially families that the area is in a red-light district.
Comment from Hotel Management
20 Sep 2024 by Roland, Hotel Management
Dear Debbie,As Singapore is a really safe country and soliciting is not allowed in our country, many of our guests have shared in their reviews that they have felt safe and comfortable while staying with us despite the bias with the district. In fact, Many of our guests have chosen our hotel for family stay because of our easy accessibility to public transport, eateries and convenient amenities. We hope to be of service to you again.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 28 Jul 2024 on Wotif
Comment from Hotel Management
4 Aug 2024 by Roland, Hotel Management
Dear Ambah,Thank you for choosing to stay with us. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive
