Ratings based on 600 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
by A verified traveler from Vermillion
Posted 27 Nov 2024
The room is big, and close to bus stops and train stations. There are many eateries nearby.
by A verified traveler
Posted 22 Nov 2024
Very old facility, but it is very close to the PLQ, which is why I ended up choosing here.
by A verified traveler
Posted 15 Nov 2024
Avoid this place at all costs. I checked out after night 1 of my 14 day stay. Hotel 81 TriStar refused to give a refund. Expedia tried unsuccessfully as well.
- The bed wasn't a King sized bed as pictured in the Expedia description. Instead two twin beds combined.
- I booked a city view room but got a pool side review. Staff said it was because they were busy they couldn't give me the room I booked.
- the hotel listing advertises digital TV channels. Instead it's just 6 channels that appear to be over the air channels. Very staticy hard to see the picture
- The air conditioning didn't work. The room was extremely hot even with the AC as low as you can go
- The toilet was very old & dirty
- the tub was stained, the shower didn't have hot water. The water pressure was very weak and you couldn't move the shower head, it barely came up to my stomach.
- They didn't provide soap in the bathroom.
- the chair at the desk was worn and scrapped my leg sitting in it
- The Wi-Fi was very very very slow & kept crashing.
I couldn't stay here another night and booked another better hotel in Singapore after night #1. I asked for at least 10 days of the 14 days refunded but the hotel told Expedia they wouldn't refund.
Avoid this place at all costs. Wish I could get my money back. I've visited 10 countries and stayed in many hotels. This was the worst stay ever!
by A verified traveler
Posted 6 Nov 2024
For the age of the hotel it is great value for money, people must bear in mind the cost for a room, you get what you pay for. Have stayed here on numerous occasions, this time with our 29 month old infant, this shows how comfortable we are with this hotel!
by A verified traveler
Posted 21 Oct 2024
Very nice place to stay. Accessible to all sorts of things like shopping mall, food stalls and very near to MRT. We'll book again for our next visit to Singapore.
by A verified traveler
Posted 23 Sep 2024
Fun
by A verified traveler
Posted 12 Sep 2024 on Wotif
For a Budget hotel, it's clean and tidy. Comfortable bed and good water pressure
by A verified traveler
Posted 5 Sep 2024
by A verified traveler
Posted 2 Sep 2024
Good for the family of four people. Liked it. Beds were comfortable and room space was large. Stayed 3 nights
