Ratings based on 170 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
make sure you are not placed in basement. Basement windows are pointed to parking lot and restaurants. You will hear people coming and leaving all night long. Window was broken - impossible to close it.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by ana, Hotel Management
GRACIAS por su puntuación espere que nos veremos prontogracias Minoa
by A verified traveler
Posted 5 Sep 2024
The eat and drink all you can buffet was particularly special. Supermarket close by. A long walk from train station but I managed with suitcase. Easy access to Madrid centre on train and Leganes and Getafe football clubs accessible by metro. Internet speeds could have been better. Thoroughly enjoyed my stay. Recommended.
Comment from Hotel Management
18 Sep 2024 by sonia, Hotel Management
gracias por su comentario Giorgioespere que volver pronto
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by sonia, Hotel Management
gracias por su putuacion
by A verified traveler
Posted 21 May 2024
Good hotel
Comment from Hotel Management
10 Jul 2024 by ana, Hotel Management
Hola Buenas Tardes Manuelgracias por su comentarioesperemos que nos veremos pronto
by A verified traveler
Posted 11 May 2024
Don’t liked the hotel, was not well maintained, not well cleaned, personnel was not very nice at service.
Comment from Hotel Management
10 Jul 2024 by ana, Hotel Management
Hola Buenas Tardes Hectorlo sentimos que te vaya bien su experencia en nuestros hotelvamos esperer que mejoramos serviciogracias
by A verified traveler
Posted 7 Apr 2024
It was a bit rundown, holes in ceiling and air didnt work.
Comment from Hotel Management
9 Apr 2024 by sonia, Hotel Management
Hola Buenas Tardes Jeffre lo sentimos por que ocurrido su experiencia vamos consultar con chico de mantenimiento para arreglar cosas nos dijeste esperemos cuando volver que mejorar serviciogracias
by A verified traveler
Hotel de paso
Posted 4 Dec 2023 on HotelsEl hotel es muy básico, la recepcionista me atendio muy bien y en general no esta mal. Es una buena relación calidad precio y lo mejor es el colchón y la almohada de de viscolastic, muy comoda.
Comment from Hotel Management
14 Mar 2024 by sofia, Hotel Management
Gracias por su comentariosaludos cordiales
by A verified traveler
Posted 17 Jul 2023 on Hotels
by A verified traveler
Posted 20 Apr 2023 on Hotels
We arrived at 23:40 as our flight was delayed and they were very accommodating and let us access our room. This room however smelt of sewerage so bad that we requested to change room. The next room we were given smelt so strongly of cigarettes that my nose hurt by the end of the stay. Having said that, the room itself was lovely and large and the beds very comfortable and clean. They provide soap, shampoo and shower gel. It is a 15 minute walk from Getafe central station and therefore very easy to get to Madrid center.
