Ratings based on 84 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Savvas Michael, Leonardo Cypria Bay Hotel Manager, Hotel Management
Dear Alex, Thank you very much for this kind review of your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to seeing you again soon.Best regards,Savvas Michael, Leonardo Cypria Bay Hotel Manager
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
31 Jul 2024 by Savvas Michael, Leonardo Cypria Bay Hotel Manager, Hotel Management
Αγαπητέ επισκέπτη,Σας ευχαριστούμε που αφιερώσατε χρόνο για να σχολιάσετε την πρόσφατη διαμονή σας στο ξενοδοχείο μας.Λυπούμαστε πολύ που δεν καταφέραμε να πληροί τις προσδοκίες σας κατά τη διάρκεια της διαμονής σας. Εκτιμούμε κάθε είδους σχόλια και αναζητούμε συνεχώς τρόπους για να βελτιωθούμε, οπότε μη διστάσετε να επικοινωνήσετε απευθείας μαζί μας για να συζητήσουμε πιο αναλυτικά την εμπειρία σας.Ελπίζουμε να μας δώσετε την ευκαιρία να σας εξυπηρετήσουμε καλ.Savvas Michael, Leonardo Cypria Bay Hotel Manager
by A verified traveler
Posted 24 Jun 2024 on Orbitz
Comment from Hotel Management
26 Jun 2024 by Savvas Michael, Leonardo Cypria Bay Hotel Manager, Hotel Management
Αγαπητέ Επισκέπτη,Ευχαριστούμε για την ανάρτηση της αξιολόγησης της πρόσφατης διαμονής σας στο Leonardo Cypria Bay.Εκτιμούμε ιδιαίτερα τον σχολιασμό της εμπειρίας σας μαζί μας και χαιρόμαστε που αυτή ήταν, συνολικά, ευχάριστη για εσάς.Ευχόμαστε ολόψυχα να έχουμε τη χαρά να σας φιλοξενήσουμε και πάλι.Με εκτίμηση,Savvas Michael, Leonardo Cypria Bay Hotel Manager
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
29 May 2024 by Savvas Michael, Leonardo Cypria Bay Hotel Manager, Hotel Management
Dear Kirsty,Thank you for such a positive review.It's great to hear that you had an enjoyable stay.It would be our pleasure to have you return on another occasion. Very best wishes,Savvas Michael, Leonardo Cypria Bay Hotel Manager
by A verified traveler
Posted 16 May 2024
My client really loved this hotel
Comment from Hotel Management
18 May 2024 by Savvas Michael, Leonardo Cypria Bay Hotel Manager, Hotel Management
Dear Guest, Thank you for this great review.We are delighted to learn that the cleanliness of our rooms met your impeccable standards and that our hotel's condition impressed you. It is especially pleasing to hear that our service and room amenities contributed to a memorable experience at Leonardo Cypria Bay.Our team strives to maintain the highest levels of hospitality and it's heartening to see this reflected in your satisfaction. Rest assured, we will continue to uphold the standards that you so graciously appreciated.We look forward to welcoming you back soon. Kind regards,Savvas Michael, Leonardo Cypria Bay Hotel Manager
by A verified traveler
Hotel lovely but food a joke
Posted 3 May 2024 on HotelsThe hotel itself is a 4* resort but unfortunately the food can only be classed as 3* at best.
We stayed in the seaview room which had amazing views of the resort and the sea. The room itself was lovely with a large comfortable king bed. The waredrobe needs looking into as the clothes rail is so high i couldn't reach it unless i stood on the bottom of the wardrobe which is not great for safety.
The pool was great if a little cold but what can you expect in April? Lifeguards are on duty from 9.30 - 6pm which is great. Also loved the swim up bar with jacuzzi.
Now onto the food. I have stayed in many all inclusive resorts and i can honestly say the food here was the worst i have had. Breakfast was OK if you like the full english experience. The only fruit they had at any time were cut up oranges and banana which were turning brown at the ends. At other resorts we always have things like melon, berries etc.
The snack bar at lunch was a joke. The burgers and hot dogs were awful. Pizza was inedible with just some conjealed cheese and no flavour. So off to the main restaurant which was not much better. The salads were covered in dressing and the main food was mainly the leftovers from the night before.
Evening was just as bad even the themed nights were just as monotonous with poorly seasoned meats that were so dry they could have been anything.
If they can get the food right this would be such a great resort but such a shame this let it down
Comment from Hotel Management
4 May 2024 by Savvas Michael, Leonardo Cypria Bay Hotel Manager, Hotel Management
Dear Guest, Thank you for reviewing your recent experience.We are delighted to hear that the views from your seaview room were amazing and that you found the room and its king bed to be comfortable. It is heartening to know that the general condition of our hotel met your expectations and that you enjoyed the pool facilities, including the presence of lifeguards and our swim-up bar.However, we regret to hear about the challenges you faced with the wardrobe accessibility in your room. We aim to provide a comfortable experience for all our guests, and we take note of your feedback for future improvements. Concerning your dining experience, we are sorry that it did not meet the high standards we strive to uphold. Our culinary team works diligently to provide a variety of quality dishes that cater to all tastes, and we regret that we did not hit the mark for you. We take pride in offering a certified Cypriot breakfast buffet and a range of dishes across our four restaurants, and we apologize if the selection did not align with your preferences.We are grateful that you chose to stay with us, and we take your comments seriously as they are invaluable in our continuous efforts to improve our services. Rest assured, we are committed to ensuring that all our guests leave with pleasant memories.We hope to welcome you back. All the best.Savvas Michael, Leonardo Cypria Bay Hotel Manager
by A verified traveler
Posted 1 Nov 2023
Excellent hotel and very friendly staff. Lots todo for kids. Grand children loved the resort. Loved walking along the beach each morning. The food option was great.
Comment from Hotel Management
2 Nov 2023 by Savvas Michael, Leonardo Cypria Bay Hotel Manager, Hotel Management
Dear Rabinder,Thank you for your review, which will be shared with our team.We really appreciate your feedbacks and rating!We do hope to welcome you back again soon.Warmest Regards,Savvas MichaelThe Leonardo Cypria Bay Hotel Manager
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by Savvas Michael, Leonardo Cypria Bay Hotel Manager, Hotel Management
Dear Jordan, Thank you for your rating, which will be shared with our team. We really appreciate it! We do hope to welcome you back again soon. Warmest Regards, Savvas Michael The Leonardo Cypria Bay Hotel Manager
by A verified traveler
Posted 12 Oct 2023
A wonderful resort that gets it right for inclusive
Amazing food and drink and really good ambience
Plenty of zones to relax or be more active
Comment from Hotel Management
12 Oct 2023 by Savvas Michael, Leonardo Cypria Bay Hotel Manager, Hotel Management
Dear Petros,Thank you for your review and comments, which will be shared with our team.We really appreciate your rating!We do hope to welcome you back again soon.Warmest Regards,Savvas MichaelThe Leonardo Cypria Bay Hotel Manager
by A verified traveler
Posted 2 Oct 2023
Great value for money. Food was excellent. Would definitely stay again.
Comment from Hotel Management
3 Oct 2023 by Savvas Michael, The Hotel Manager, Hotel Management
Dear Jason,Thank you for your review and comments, which will be shared with our team.We really appreciate your rating!We do hope to welcome you back again soon.Warmest Regards,Savvas MichaelThe Leonardo Cypria Bay Hotel Manager
