Ratings based on 65 Verified Reviews

3.7 out of 5
90% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 Jan 2024
Good service and food except hotel elevator are not accessable directly to our rooms, need to carry your big luggages using two stairs before our rooms. No private onsen available.
2 out of 5
by A verified traveler

Posted 29 Mar 2019
Japanese Tarami floor is very old and the string come off and stick to the clothes, back, and everywhere. It is not easy to remove it.
Comment from Hotel Management
3 Apr 2019 by Hotel Staff, Hotel Management
We apologize for the inconvenience this time. We will strive to improve the service so that we can satisfy our customers. Thank you for your precious opinion.
5 out of 5
by A verified traveler

Highly recommended!

Posted 12 Sep 2018 on Hotels
Excellent! Fantastic stay, good value and impressive services and comfortable accommodation. Highly recommended.
4 out of 5
by Anthony

Relaxing but not a lot to do apart from Onsen

Posted 1 Jan 2018 on Hotels
Interesting Experience. Dinner and Breakfast was included which were ok. Very few restaurants in town. Spas are about the only thing to do in town. Very relaxing though. This Hotel has LOT's of stairs. That may be an issue for some.
4 out of 5
by A verified traveler

Posted 6 Nov 2016 on Hotels
the hotel was pretty old, but very spaciousness and clean. we enjoyed morning buffet and evening buffet. onsen was great.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2024
2 out of 5
by A verified traveler

Posted 26 Sep 2024
駐車場が狭いためとても苦労しますが、駐車場スタッフの方が優しいので助かりました。 正直、ジュニアスイートを泊まりましたが老朽化が凄く、全く金額に見合った部屋では無かった。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2024
4 out of 5
by A verified traveler

Posted 30 Jun 2024
階段が多く足の悪い人には辛かったです。
4 out of 5
by A verified traveler

Posted 25 Apr 2024
温泉がよかった。