Ratings based on 195 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Gero Onsen
Posted 8 Jul 2024 on HotelsI came to Gero on a recommendation from a close friend. I somehow missed it when I had done a previous Takayama trip and I am glad I came back. The town is very small and the hotel is easily walkable from the station, some people say 15 mins but it was more like 8-10 mins and that was while stopping to take pictures of the Hida river. Great location for the hotel, close to everything.
The Onsen in this hotel alternate between male and female daily so you will have a chance to experience both outdoor and both indoor ones as well as the carbonated one in just one overnight stay.
I booked online through hotels.com and didn't select the breakfast for an additional 10,000 yen. I assumed I could add it there in cash which was a mistake. When I arrived they told me that to add breakfast it was 27,000 yen, almost triple the price. When I showed them the offer and explained the situation they offered me it for 22,000 yen. I declined because that is still over double the price I could have had it. This was very disappointing but I understand that online has different offers than the hotel. It was my mistake and I regret not ordering at time of purchase, don't make that same mistake.
Hotel is very old, it is still nice but I imagine it was amazing when new. The elevators are so confusing, you will need to take several and transfer between them on different floors to get anywhere unless you stay on the mail floor I guess. You will figure it out but the first time is confusing.
by A verified traveler
Posted 11 Oct 2023
by A verified traveler
Traditional Onsen Accomodation.
Posted 31 Mar 2019 on HotelsThe property is slightly dated & the style of the rooms in the main block were old. However its public bath/ hotspring (i.e. onsen) were newly decorated & very roomy / well-lighted. It would be perfect if the rooms are facing the river which is the major HIGHLIGHT of the Gero township.
The breakfast was excellent & recommend fellow travellers to also book dinner with the hotel as there is basically not many restaurants nearby in a hotspring township like this.
by A verified traveler
Posted 21 Mar 2019 on Hotels
by A verified traveler
Posted 15 Jan 2019
The check-in staff was impolite and indifferent. Also, the room we stayed in was outdated and dirty. The only plus is the beautiful onsen (public bath).
by A verified traveler
Posted 20 Oct 2018
by A verified traveler
Nice place but needs updating.
Posted 13 Oct 2018 on HotelsWe were put in the old wing which was inconvenient to get to and run down. Room was large and comfortable but they didn’t fix the mattress daily. There was drinking water on the first day and then I had to go get myself on other days.
Had Kaiseki on the first night, not as good as others I’ve tried.
Staff were polite and helpful. Overall a good stay.
by A verified traveler
Posted 18 Aug 2018 on Hotels
Recommended
for Everyoneby A verified traveler from HK
極好體驗，洋室是新館
Posted 4 Jun 2018稍為高少少地方，係一個好多年的歷史建築物，本館係舊和室，新館係洋室。百年既住宿，房間好新，好乾淨，服務人員親切。而且係一個好的溫泉體驗。
by A verified traveler
Posted 23 May 2018
