Ratings based on 94 Verified Reviews

4.8 out of 5
80% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2023
5 out of 5
by A verified traveler

Posted 6 Nov 2023
Very professional and respectful staff make this a truly traditional onsen. We had a private outdoor hot spring bath. I highly recommended it!
5 out of 5
by A verified traveler

Posted 25 Sep 2023
Nice friendly
5 out of 5
by A verified traveler

Best ryokan

Posted 20 Sep 2023 on Hotels
Amazing service, we had fantastic time. They even booked taxi for you for free from ryokan to Gero station
5 out of 5
by A verified traveler

Posted 7 Apr 2023
One of the best onsen experience in Japan
5 out of 5
by A verified traveler

Posted 11 Nov 2022
Food is great! Service is exceptional.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jan 2020
3 out of 5
by A verified traveler

Posted 24 Nov 2019
I booked a private spa in my room with quite high price, but the private spa water keeps all day cold.....it can’t use when outside is single degree
4 out of 5
by A verified traveler from HK

Posted 19 Nov 2018
Very nice Onsen, yet breakfast could be further improved considered the price.
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