Ratings based on 38 Verified Reviews

3.8 out of 5
71% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2023 on Hotels
2 out of 5
by A verified traveler

Posted 26 Oct 2021
Das Hotel ist sauber und die Zimmer sehr schön. Die Mitarbeiterinnen an der Rezeption leider nicht sehr kompetent... Leider haben wir nicht einmal Frühstück bekommen, obwohl dies auf der Homepage so beschrieben wurde. Wir waren bereits in vielen Hotels, aber ein Hotel ohne Frühstück gab es jedoch noch nie. Das Hotel wurde für die Gäste einer Hochzeit gebucht. Können wir leider nicht weiter empfehlen.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 15 Jun 2015
We used Gernsbach as a base to drive around the Black Forest. Lovely old town area with good variety of cafes, bars and restaurants....all within easy walking distance of the hotel. there's a great Thai restaurant alongside the river, on the same side of the river as the hotel. Opposite the Thai restaurant on the other side of the river is a delightful beer garden attached to The Joker restaurant.
1 out of 5
by A verified traveler from London

I wont go there again

Posted 8 Jul 2014
I keep it short and simple: 1. No Air CO ! 2. WIFI vey bad 3. Staff does not speak English 4. Cleaner will knock on the door in the morning and if you don't respond she just comes in using her own key. No ''Do not disturb Board'' provided 5. Smelly lift
4 out of 5
by imar11 from North Wales

Great hotel with a few issues

Posted 30 Jun 2014 on Hotels
Unusual layout as reception is on the top floor. Looks to be an old apartment block turned into a hotel. They staff were excellent, very helpful and breakfast selection was huge. The only issue we had was the lack of air con. We visited when it was very hot and had yo leave the patio door open, as a result we had all the traffic noise and the local clock boinging every hour all through the night
5 out of 5
by Derek Naidoo from California

Great find

Posted 12 Apr 2014 on Hotels
Excellent location, extremly friendly staff
4 out of 5
by Henrique

This traveler left a rating score only Posted 13 Sep 2012 on Hotels
2 out of 5
by A verified traveler from Mesa, AZ

Construction in area

Posted 8 Oct 2011 on Hotels
It was hard to find the lobby, old decor and furnishings. I do not expect everyone to speak English when I am in another country but this made it difficult to communicate. This was last minute stay - I wish we had more time to review. Stay in Baden-Baden, right down the road.
5 out of 5
by A verified traveler from Dorset, UK

Hotel Stadt Gernsbach

Posted 24 Jul 2011 on Hotels
Hotel is a short walk from the pleasant old centre of Gernsbach. We had a large comforable room with balcony with views over the town and the Black Forest. Excellent breakfast and service. For an excellent informal evening meal try the Italian-run Altstadt da Orazio.
5 out of 5
Recommended
for Families
by A verified traveler from Boston, Massachusetts

Great family hotel for low price

Posted 24 Aug 2010
Stayed with two teenagers. Four beds in a large room. Very clean bathroom with deep tub. Great view from balcony. A food store with very good prices next door. Free parking, hearty breakfast for six Euros.