Ratings based on 863 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Pool Made my kids sick after swimming. Grout in bathroom was dirty. Breakfast was limited.
Comment from Hotel Management
24 Oct 2024 by Tiffany G, Hotel Management
We appreciate your feedback. We are so sorry that your kids got sick during your stay with us and the bathroom grout was dirty. We have shared your feedback with our housekeeping team and also called our Pool company regarding your concerns about the pool.
by A verified traveler from Louisville
Posted 15 Oct 2024
4 rooms in 12 hours
Comment from Hotel Management
24 Oct 2024 by Tiffany G, Hotel Management
We appreciate your feedback. We are sorry to hear that you did not enjoy your stay. We would like to hear more about your experience. Feel free to contact management regarding your stay.
by A verified traveler
Posted 14 Oct 2024
The hotel is overpriced and over rated. Everything is dirty, or not working. The entire property is terrible and we felt unsafe to the point we couldn’t stayed for the entire time we planned. Don’t go there!! Awful experience.
Comment from Hotel Management
15 Oct 2024 by management, Hotel Management
We appreciate your feedback. We sincerely apologize that you did not enjoy your stay. We have shared your feedback with our housekeeping team to better serve our guests. We have used your feedback as a coaching tool for our housekeepers.
by A verified traveler
Posted 14 Oct 2024
all good
Comment from Hotel Management
15 Oct 2024 by management, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
15 Oct 2024 by management, Hotel Management
Thank you for your 5 out of 5 rating!!!
by A verified traveler from Orlando
Posted 12 Oct 2024
Good area
Comment from Hotel Management
15 Oct 2024 by management, Hotel Management
We appreciate your feedback
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Tiffany G, Hotel Management
We appreciate your feedback.
by A verified traveler
Posted 6 Oct 2024
Very convenient
Comment from Hotel Management
10 Oct 2024 by Tiffany G, Hotel Management
we appreciate your feedback
by A verified traveler
Posted 3 Oct 2024
Needs upgrading. Bed is awful
Comment from Hotel Management
10 Oct 2024 by Tiffany G, Hotel Management
We appreciate your feedback. We are sorry that the bed was uncomfortable.
by A verified traveler
Posted 2 Oct 2024
Plumbing fixtures would not drain properly, leaking faucet. However, the staff were very polite and friendly.
Comment from Hotel Management
10 Oct 2024 by Tiffany G, Hotel Management
We appreciate your feedback. We will make sure to get these issues resolved.
