Ratings based on 591 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Brand Experience Team, Hotel Management
Hi Carlos,Thank you for the perfect rating!Lilith#Team6
by A verified traveler from Burleson
Posted 19 Nov 2024
Property grounds were dirty. The laundry room only had one washer that worked, & the air conditioner in there was broken as well. The pool had a lot of dirt in the bottom.
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Lindsay,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
by A verified traveler from Houston
Posted 8 Oct 2024
Front desk was friendly and kind.
Comment from Hotel Management
9 Oct 2024 by Brand Experience Team, Hotel Management
Hi Joseph,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6
by A verified traveler
Posted 21 Aug 2024 on Hotels
Love staying at this Mitel 6 because you are allowed to check in early if there is a room ready.
Comment from Hotel Management
23 Aug 2024 by Brand Experience Team , Hotel Management
Hi Katrina, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit.Kaur J. #team6
by A verified traveler
Posted 1 Aug 2024 on Orbitz
by A verified traveler
Posted 26 Jul 2024
by A verified traveler
Posted 21 Jul 2024
The pool needed cleaning and the ice machine never had ice. The non smoking room that I was in has a slight smell of stale cigarette smoke.
Comment from Hotel Management
26 Jul 2024 by Nancy Y., Hotel Management
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
by A verified traveler
Posted 21 Jul 2024
There were a lot of roaches and a pervasive smell of mildew/mold in the room that was really unpleasant. staff was great though, just not a lot you can do about those kinds of inconveniences.
Comment from Hotel Management
26 Jul 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Brand Experience Team, Hotel Management
Hi Yu, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by Brand Experience Team, Hotel Management
Hi Tomas, Thanks for your review, we really appreciate the support. Lilith#Team6
