Ratings based on 362 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Cleanliness
Comment from Hotel Management
1 Jan 2025 by Customer Service, Hotel Management
Luc, thank you for staying with us at Tru by Hilton Georgetown. It’s fantastic to hear you were pleased with the cleanliness during your visit. We're looking forward to welcoming you back soon.
by A verified traveler from Baltimore
Posted 9 Dec 2024
everything was nice
Comment from Hotel Management
11 Dec 2024 by Customer Service, Hotel Management
Gary, thank you for staying with us at Tru by Hilton Georgetown. We are thrilled to know everything met your expectations. We're looking forward to welcoming you back!
by A verified traveler
Posted 14 Nov 2024
I like d the location but the road was louder then I expected but it was fine. The room was clean, and the design was unique. The bed was firm and comfortable.
Comment from Hotel Management
16 Nov 2024 by Customer Service, Hotel Management
Melissa, we are thrilled you enjoyed your stay at Tru by Hilton Georgetown. It's great to know you found the room clean and the design unique. Our team is pleased the bed provided you with comfort. We hope to welcome you back soon!
by A verified traveler
Posted 9 Oct 2024
It's very nice property. Rooms were clean and the staff was friendly.
Comment from Hotel Management
11 Oct 2024 by Customer Service, Hotel Management
Theresa, thank you for staying with us at Tru by Hilton Georgetown. We’re delighted you found the rooms clean and our team members friendly. We're looking forward to welcoming you back!
by A verified traveler
Posted 23 Sep 2024
Bed and pillows were hard.
Comment from Hotel Management
24 Sep 2024 by Customer Service, Hotel Management
R, thank you for your feedback. The team always strives to provide the best comfort and will be considering guest comments to continually enhance their offerings. We hope your stay with Tru by Hilton Georgetown was otherwise enjoyable and look forward to welcoming you back.
by A verified traveler
Posted 21 Sep 2024 on Hotels
The hotel is newer & was very nice. The staff was extremely friendly. The older blonde woman for morning breakfast was over the top beyond friendly we would come back just for her. She made us feel so welcomed & at home. You never get that especially at chain hotels
Comment from Hotel Management
22 Sep 2024 by Customer Service, Hotel Management
Amy, thank you for staying with us at Tru by Hilton Georgetown. It’s wonderful to hear that you enjoyed your visit and appreciated the warm hospitality from our breakfast team member. We're delighted you felt at home with us. We look forward to welcoming you back.
by A verified traveler
Clean rooms, friendly staff, great breakfast
Posted 11 Sep 2024 on HotelsStay here frequently for one-night beach getaways. Close enough to get to the beach, far enough away to avoid crowds and higher prices. Clean rooms, and the staff is always fantastic. Great breakfast too. Will be back.
Comment from Hotel Management
12 Sep 2024 by Customer Service, Hotel Management
Thank you for staying with us at Tru by Hilton Georgetown. It's great to know you enjoyed our convenient location, clean rooms, and fantastic team members. We're delighted you appreciated the breakfast as well. We're looking forward to welcoming you back for more beach getaways.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Customer Service, Hotel Management
Volanda, we appreciate you choosing to stay with us at Tru by Hilton Georgetown. It's great to know that you had a pleasant experience. We hope to welcome you back soon!
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Customer Service, Hotel Management
Ronald, thank you for staying with us at Tru by Hilton Georgetown. We're delighted you had a great experience. We're looking forward to welcoming you back!
by A verified traveler
Overnight Stay
Posted 8 Sep 2024 on HotelsOur stay was really nice. The king room and bathroom was spacious and very clean (thanks to Lisa!), and the overall atmosphere was great. Definitely recommend!
Comment from Hotel Management
10 Sep 2024 by Customer Service, Hotel Management
Kelsey, thank you for staying with us at Tru by Hilton Georgetown. We're delighted you loved your experience, and it's wonderful to hear that Lisa’s efforts contributed to a clean and spacious environment. Your recommendation means a lot to us!
