Ratings based on 875 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
I would go back and stay again.
Comment from Hotel Management
17 Nov 2024 by aj, Hotel Management
Hello Leopold, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
25 Oct 2024 by aj, Hotel Management
Hello Eric, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!
by A verified traveler
Posted 22 Oct 2024
The air freshener in the hallway is so strong it suffocates you. The beds are hard. There was a beeping noise outside our room in the hallway that was nonstop the whole time we were there. Our room was clean besides a long hair left in the tub. It's nice that they're pet friendly.
Comment from Hotel Management
24 Oct 2024 by aj, Hotel Management
Thank you for taking a moment to leave a review, Glynn. The staff and I at the Red Roof Inn Georgetown, IN - Louisville West appreciate your 3/5 score following your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We will take necessary steps. We would love to see you again, should your travels bring you back to our area. Sincerely
by A verified traveler from Andover
Posted 12 Oct 2024
Comment from Hotel Management
12 Oct 2024 by AJ, Hotel Management
Hello Samantha, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!
by A verified traveler from gold hill
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Sharma RediResponse Specialist, Hotel Management
Hello Garrett, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
3 Oct 2024 by Xao RediResponse Specialist, Hotel Management
Hello Lulian,Thank you for sharing your feedback with us. The staff at the Red Roof Inn Georgetown, IN - Louisville West was pleased to read that we earned your 5-star score. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 27 Sep 2024
Easy 20 min ride into Louisville while staying in a quiet, cheaper option. Clean and comfy rooms. The staff was polite and helpful. No breakfast but there is McDonald’s and a few convenience/grocery stores within walking distance.
Comment from Hotel Management
29 Sep 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Lindsay,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Georgetown, IN - Louisville West. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our quiet location, affordable rates, comfy rooms and convenient location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRedroof ManagementRediResponse Specialist
by A verified traveler
Posted 25 Sep 2024
Very good.
Comment from Hotel Management
27 Sep 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Darrell,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST. Here at Red Roof, we are thrilled to know that you made us your choice of stay and it was very good. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by aj, Hotel Management
Thank you for taking a moment to leave a review, Judith. The staff and I at the Red Roof Inn Georgetown, IN - Louisville West appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, thank you to let us know the issues so we know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely
by A verified traveler
Posted 23 Sep 2024
Great clean place, would stay again
Comment from Hotel Management
24 Sep 2024 by aj, Hotel Management
Thank you for taking a moment to leave a review, Dean. The staff and I at the Red Roof Inn Georgetown, IN - Louisville West appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, thank you to let us know the issues so we know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely
