Ratings based on 481 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
I wouldn’t stay again
Comment from Hotel Management
28 Sep 2024 by Nurazlin, Hotel Management
Dear Montana, thank you for taking time to share us your recent experience. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nurazlin
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
31 May 2024 by Nurazlin, Hotel Management
Dear Ruey Yin, Thank you for taking time to share us your rating experience. We hope you had a good stay with us and look forward serving you more in the future. Stay safe and have a nice day ahead. Regards, Nurazlin
by A verified traveler
Posted 5 May 2024
The facilities is too old without TV and the safe is not working but their location is great. A night market is right next to it with a Durian stand. A shopping mall and lots of restaurants is in walking distance.
Comment from Hotel Management
31 May 2024 by Nurazlin, Hotel Management
Dear Super, Thank you for your review. We sincerely apologize that certain aspects of the hotel did not meet your expectations. Tune Hotel's core proposition is to offer a great night’s sleep at a great price. All of the Tune Hotels feature space-efficient, streamlined rooms focusing on high-quality basics: 5-star beds and powerful hot showers. We thank you for your kind understanding. Stay healthy & have a nice day ahead! Regards, Nurazlin
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Nurazlin, Hotel Management
Dear Thanatip, Thank you for taking time to share us your rating experience. We hope you had a good stay with us and look forward serving you more in the future. Stay safe and have a nice day ahead. Regards, Nurazlin.
by A verified traveler
Posted 27 Mar 2024
Good
Comment from Hotel Management
1 Apr 2024 by Nurazlin, Hotel Management
Dear Fnu, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Nurazlin
by A verified traveler
Posted 15 Mar 2024
Other than having access to nearby eateries, the hotel itself is not fantastic. Small and cramp. Good to go if on a budget, otherwise would not recommend.
Comment from Hotel Management
26 Mar 2024 by Azlin, Hotel Management
Dear Alan, thank you for taking time to share us your recent experience. We are sorry for the unexpected event during your stay. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nurazlin
by A verified traveler
Had a reasonably comfortable stay
Posted 31 Jan 2024 on HotelsThe room provides you with the basic things you will need to stay overnight. But you must bring your own toothbrush and slippers.
The location is where all the good hawker-foods are. You can also eat Tim sum and dinner at nearby restaurants.
Transport is very convenient.
by A verified traveler
Posted 17 Jan 2024
Something feels wrong.
by A verified traveler
Posted 21 Dec 2023
Situated in a location that's pretty close to various attractions such as The Top Penang, Sun Yat Sen Museum, Sun Yat Sen Memorial Centre (within walking distance), to Fort Cornwallis and Penang Hill by car. Many eatery ou
tlets of various types and cuisines in the surrounding vicinity. Staff was very nice and friendly. Room was nice and comfortable, but quite small and confined. For some reason, the shower has no hot water during nighttime. Another disadvantage is that the hotel has got very limited parking space, had to park outside (public parking) for most of the stay (though free parking for nighttime). But this is understandable as most buildings there have limited space, thus, limited parking. Overall, it was satisfactory and comfy.
by A verified traveler
Posted 29 Sep 2023
Location is good but hotel lacks facilities. No kettle, no beverage, no mini fridge, no TV. The glass door leading to the toilet creaks loudly each time you close the door. Would not recommend this place.
