Ratings based on 61 Verified Reviews

4.0 out of 5
73% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Not bad

Posted 10 Mar 2020 on Hotels
Overall ok for the price . Double room (private) with shared bathroom .convenient location just that the windows were not sealed properly so it was very noisy . Comfy bed . Room was a bit dusty ..cleanliness could be improved . Friendly service from the counter staff.
4 out of 5
by A verified traveler

Posted 10 Feb 2020 on Hotels
The workers are friendly
1 out of 5
by A verified traveler

Posted 5 Feb 2020
The receptionist was not polite, she took my money for the city tax and charge me per day per stay and I booked for two nights so I paid her upon checked in. After check-in about 1 hour later I did not like the hotel so I want to check out then I ask for my city tax to be refunded for the second cost as I will not stay for tomorrow. She did not want to give back to me the money. And I get two bottles of water per day for my room and I already paid for my two nights stay and they told no not refundable so I said fine. Then I ask to give me my two bottles of water in advance for my second-night stay water. She refused to give me water which I already paid for it. This hotel is horrible and the bed is dirty and some hair around the pillow and room is dusty, and some part is falling apart in the room and curtain is not working properly.
4 out of 5
by A verified traveler from KL

Posted 16 Jan 2020
The lounge was fantastic. Simple breakfast provided. The condition of the bathroom/toilet could be better.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jun 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 May 2019 on Hotels
5 out of 5
by A verified traveler

Clean and comfortable spot for the night.

Posted 12 Mar 2019 on Hotels
Room and bed is Clean. Sells beer at reception at decent price. Common area upstairs has power plugs so you could work. Bathroom heaters could use some maintenance. Underbed storage is a nice idea.
5 out of 5
by A verified traveler

Posted 3 Feb 2019
3 nights stay, but next chance,more.
4 out of 5
by A verified traveler

Posted 27 Dec 2018
cozy and comfortable room to relax while to look at scene of Georgetown
1 out of 5
by A verified traveler

Terrible wifi and uncleanliness

Posted 28 Oct 2018 on Hotels
Absolutely terrible. Terrible wifi between 0.5 Mbps to 2 Mbps constantly disconnecting. Also, Bed bugs were found in my bed the first night I got there. They moved me to a different room after I told the staff and they washed my clothes. The bathroom on the third floor has very bad shower pressure and the shower handle is broken. The water heater was also not working.