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The Millen Penang, Autograph Collection

4.0 star property
Family-friendly George Town hotel in Downtown George Town with 3 restaurants

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for The Millen Penang, Autograph Collection

Front of property
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (MYR 65 per person)
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bidet
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bidet
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bidet
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bidet
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bidet
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bidet
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bidet
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Grand Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bidet
Bathrobes
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
55, Jalan Sultan Ahmad Shah, George Town, Penang, 10050

What's nearby

  • Gurney Drive - 2 min walk - 0.2 km
  • Gleneagles Penang Medical Centre - 3 min walk - 0.3 km
  • KOMTAR - 3 min drive - 2.6 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 3.1 km
  • Gurney Plaza - 4 min drive - 3.1 km

Getting around

  • Penang Sentral - 33 min drive
  • Penang Intl. Airport (PEN) - 34 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Maple Palace Restaurant - ‬5 min walk
  • ‪Jade Palace Dim Sum House 玉宮點心粥麵 - ‬5 min walk
  • ‪Northam Beach Cafe - ‬3 min walk
  • ‪Northam Beach Carpark - ‬2 min walk

About this property

The Millen Penang, Autograph Collection

Upscale family-friendly hotel near Gurney Drive
Dry cleaning/laundry services, a bar, and a 24-hour gym are just a few of the amenities provided at The Millen Penang, Autograph Collection. Treat yourself to a body wrap, a facial, or a massage at Nut & Meg Wellness Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a business center and a steam room.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, multilingual staff, and luggage storage
Room features
All 146 rooms feature comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with jetted tubs and rainfall showers
  • 55-inch Smart TVs with premium channels
  • Separate sitting areas, free infant beds, and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered self parking on site
  • Secured valet parking on site (MYR 35 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 45 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Blacklinen
  • Good Society
  • Lily

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 5,436 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (34 inches high)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 38 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2025
  • Colonial architecture
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 400 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 1000 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 45 for children
  • Airport shuttle fee: MYR 200 per vehicle (one-way, maximum occupancy 4)
  • Secured valet parking fee: MYR 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

All Northam Suite Penang
Northam All Suite
Northam All Suite Hotel
Northam All Suite Hotel Penang
Northam All Suite Penang
Northam Penang
Northam Suite
Northam Suite Penang
Penang Northam
Penang Suite
Northam All Suite Penang Hotel
The Northam All Suite Penang George Town
Northam All Hotel Georgetown
Northam All Suite Georgetown
Northam All Suite Hotel Georgetown
Northam All Suite Penang Hotel George Town
Northam All Suite Penang George Town
Northam All Suite Penang Hotel George Town
Northam All Suite Penang Hotel
Northam All Suite Penang George Town
Northam All Suite Penang
Hotel The Northam All Suite Penang George Town
George Town The Northam All Suite Penang Hotel
Hotel The Northam All Suite Penang
The Northam All Suite Penang George Town
The Northam All Suite Penang
The Millen Penang, Autograph Collection Hotel
The Millen Penang, Autograph Collection George Town
The Millen Penang, Autograph Collection Hotel George Town

Frequently asked questions

Does The Millen Penang, Autograph Collection have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is The Millen Penang, Autograph Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Millen Penang, Autograph Collection?

Self parking is free at this property.

What time is check-in at The Millen Penang, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Millen Penang, Autograph Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Millen Penang, Autograph Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 200 per vehicle applies.

Where is The Millen Penang, Autograph Collection located?

This family-friendly George Town hotel is located near the airport, within 1 mi (2 km) of Gurney Drive and Gurney Plaza. Wawasan Open University Main Campus and Gleneagles Penang Medical Centre are also within 5 minutes.

The Millen Penang, Autograph Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 169 out of 883 reviews" "
Rating 8 - Good. 374 out of 883 reviews" "
Rating 6 - Okay. 199 out of 883 reviews" "
Rating 4 - Poor. 100 out of 883 reviews" "
Rating 2 - Terrible. 41 out of 883 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Rodney

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Overall stay
Overall was comfort except cleanness and internet was slow.
Stayed 1 night in Mar 2020

8/10 Good

MOHD, Shah Alam

Traveled with partner
Liked: Staff & service
I like the hotel. This was not the first time I stayed in the hotel. I have stayed many time before. The rooms are big and good for family guest.
Stayed 2 nights in Feb 2020

4/10 Poor

JOHNNY

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
pgrade required
This hotel needs upgrade. The main c Issue is cleanliness for towel, bed sheets, pillow.The Good: Swimming pool.
Stayed 1 night in Jan 2020

6/10 Okay

Seow min

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
hotel needs quality checking for comfort
Was unlucky to get a room without partition of bedroom and living room but this is not that bad. Is the window behind the desk no night curtain provided. Meaning when morning it is so bright for a comfort sleep. Jacuzzi hot water not hot enough and the water cannot fill up due to leaking at the drainage stopper. Ends up cannot enjoy jacuzzi at all. I have stayed here several times only this time I was unlucky.
Stayed 3 nights in Dec 2019

10/10 Excellent

DrAhmadFarouk, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and comfortable, and the working staff are very courteous and friendly from the bell-boys to the waiters and waitresses. Just need to have a better selection of TV channels.
Stayed 4 nights in Dec 2019

6/10 Okay

humaira, sarawak

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
penang view from high level is amazing. our room had upgrade to deluxe suite..thank to hotel but the living room aircond not function. It was dam hot when it nearly to noon....till 6.00pm...to the hotel, please check your "expensive room".
Stayed 1 night in Dec 2019

2/10 Terrible

janise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Badly maintained hotel
Northam All Suites hotel is way way below expectation. The hotel room is dirty & there is a lingering stench of mouldy musty smell everywhere. The pillows also smelled like used ones. The parquet flooring is peeling off. It lacks proper building maintenance. Terrible place! We had to get out and book another hotel for the night.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are spacious
Stayed 2 nights in Dec 2019

6/10 Okay

Hau

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Ala

Traveled with family
Liked: Room comfort
Stayed 1 night in Dec 2019

8/10 Good

Ala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

cherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay........
Stayed 1 night in Dec 2019

6/10 Okay

murali

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Air-condition not able to adjust..too cold. Difficult to find a functional power plug.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing deluxe room. We are very happy.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Dec 2019

4/10 Poor

May

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old,dirty,many thing spoil,always no hot water
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty and damp and not clean.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 6 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
Place is pretty run down and needs major maintenance/repair..especially to the rooms
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
The bathrooms needs better cleaning, rooms are old and need more maintenance. work to be done. Floor tiles are warped and uneven No direct lift access to carpark, inconvenient if loaded with luggage.
Stayed 1 night in Sep 2019

6/10 Okay

MrsDyla, Kedah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I baru checkin 3/10/19 baru ni semua ok di sna staff smua friendly tapi suasana jer agak mnyeramkan suasana happy bertukar takut sebab digangu 😓 btw i smbut birthday husband haritu balloon yg bnyk malam tu husband kluar ke 7e , so tggal i dgn my son jer sbb my son tdo so kna tggl berdua di bilik, mlm tu i digngu bilik diketuk2 bila pergi ke toilet bunyi brang jtuh di ruang depan , lagi mnyeramkan after i ttup tv tiba2 balloon2 semua seperti ditampar2 😭 , dan keesokan harinyaaa pulak husband i ditindih dengan benda hitam 😌😌 ..after checkout bru bca review hotel ni brhantu tpi i xsure bilik tu atau hotel tu Bilik yang i duduk bernumber “3103” 😣
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Suites look dated and are comfortable, clean and extremely roomy. Breakfast had a good selection and the staff are very accommodating.
Stayed 2 nights in Aug 2019

6/10 Okay

Samantha

Liked: Room comfort
average
first room we were taken too was on non-smoking floor but smelt of smoke. we were moved to a new room which didn't smell. We required urgent housekeeping on first night took over an hour to come to clean up a mess in the bathroom. Lack of towels supplied and available. Breakfast was very average. Staff helped as much as they could but place is in need of a renovation and overhaul of processes.
Stayed 4 nights in Jul 2019