Ratings based on 879 Verified Reviews

3.6 out of 5
77% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Overall stay

Posted 20 Mar 2020 on Hotels
Overall was comfort except cleanness and internet was slow.
4 out of 5
by A verified traveler from Shah Alam

Posted 26 Feb 2020
I like the hotel. This was not the first time I stayed in the hotel. I have stayed many time before. The rooms are big and good for family guest.
2 out of 5
by A verified traveler

pgrade required

Posted 10 Jan 2020 on Hotels
This hotel needs upgrade. The main c Issue is cleanliness for towel, bed sheets, pillow.The Good: Swimming pool.
3 out of 5
by A verified traveler

hotel needs quality checking for comfort

Posted 2 Jan 2020 on Hotels
Was unlucky to get a room without partition of bedroom and living room but this is not that bad. Is the window behind the desk no night curtain provided. Meaning when morning it is so bright for a comfort sleep. Jacuzzi hot water not hot enough and the water cannot fill up due to leaking at the drainage stopper. Ends up cannot enjoy jacuzzi at all. I have stayed here several times only this time I was unlucky.
5 out of 5
by A verified traveler from Kuala Lumpur

Posted 1 Jan 2020
The room is spacious and comfortable, and the working staff are very courteous and friendly from the bell-boys to the waiters and waitresses. Just need to have a better selection of TV channels.
3 out of 5
by A verified traveler from sarawak

Posted 26 Dec 2019
penang view from high level is amazing. our room had upgrade to deluxe suite..thank to hotel but the living room aircond not function. It was dam hot when it nearly to noon....till 6.00pm...to the hotel, please check your "expensive room".
1 out of 5
by A verified traveler

Badly maintained hotel

Posted 23 Dec 2019 on Hotels
Northam All Suites hotel is way way below expectation. The hotel room is dirty & there is a lingering stench of mouldy musty smell everywhere. The pillows also smelled like used ones. The parquet flooring is peeling off. It lacks proper building maintenance. Terrible place! We had to get out and book another hotel for the night.
4 out of 5
by A verified traveler

Posted 22 Dec 2019
Room are spacious
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2019 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2019 on Hotels
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