Ratings based on 991 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Beautiful place. Wonderful staff!
Comment from Hotel Management
30 Dec 2024 by Jegan Selvarajan, Hotel Management
Dear Esther,Thank you for sharing your wonderful stay experience. We hope to welcome you back soon.Warm regards,Jegan SelvarajanGeneral Manager
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Jegan Selvarajan, Hotel Management
Dear Konstantin,Thank you for rating our resort. We look forward to welcoming you back soon.Warm regards,Jegan SelvarajanGeneral Manager
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Jegan Selvarajan, Hotel Management
Dear Li,Thank you for your review. We hope to hear more about your recent stay experience so that we can improve to ensure a truly memorable vacation for you in the near future.Warm regards,Jegan SelvarajanGeneral Manager
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Jegan Selvarajan, Hotel Management
Dear Kellie Louise,Thank you for rating us 5/5! We look forward to welcoming you back soon.Warm regards,Jegan SelvarajanGeneral Manager
by A verified traveler
Posted 29 Nov 2024
Nothing much to comment
Comment from Hotel Management
2 Dec 2024 by SL Penang, Hotel Management
Thank you for your feedback. We hope to welcome you back soon.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by SL Penang, Hotel Management
Thank you for sharing your rating! We are pleased to hear about your exceptional stay. We look forward to welcoming you back soon.
by A verified traveler
Posted 19 Nov 2024
I can’t speak highly enough of the shangri la .
I would give it 10 stars if I could .
The rooms are lovely , very spacious, bed was a bit hard for me though!
The staff are marvellous.
The resort is just stunning .
Food options are good .
Just loved our holiday .
Comment from Hotel Management
25 Nov 2024 by SL Penang, Hotel Management
Thank you for your glowing review! We’re thrilled you had such a wonderful stay and loved the rooms, staff, and overall experience. We hope to welcome you back for another fantastic holiday soon!
by A verified traveler
Posted 16 Nov 2024
Nice big property
Comment from Hotel Management
18 Nov 2024 by SL Penang, Hotel Management
Thank you for sharing your review. We are pleased to hear about your satisfying stay experience. Looking forward to welcoming you back soon.
by A verified traveler
Posted 12 Nov 2024
I like your white coffee, excellent, and your breakfast very good.
Comment from Hotel Management
12 Nov 2024 by SL Penang, Hotel Management
Thank you for your kind words! We're delighted to hear you enjoyed the white coffee and our breakfast. We look forward to welcoming you again soon!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
12 Nov 2024 by SL Penang, Hotel Management
Thank you for your rating. We look forward to welcoming you back soon.
