Ratings based on 187 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
by A verified traveler
Posted 6 Dec 2024
Loved this hotel. Staff so helpful and pleasant. The location is walkable to the busier parts of the city. Pool area is lovely with great views. I will definitely be going back.
by A verified traveler
Posted 30 Nov 2024
Friendly stuff
by A verified traveler
Posted 14 Oct 2024
We loved the room the pool and the awesome uninterrupted views. Staff made us feel very welcome. Very good location. Close to everything Penang has to offer. Highly recommended.
Comment from Hotel Management
16 Oct 2024 by Management Team, Hotel Management
Greetings from OZO Georgetown Penang!We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.With good vibes,Management Team
by A verified traveler
Posted 12 Oct 2024
hotel staff, friendly and helpful
Comment from Hotel Management
16 Oct 2024 by Management Team, Hotel Management
Greetings from OZO Georgetown Penang!We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.With good vibes,Management Team
by A verified traveler
Posted 11 Oct 2024
Fantastic hotel, we couldn’t believe how new and clean the rooms were. We were supplied with fresh water every day, staff were quick to assist with our needs, even calling us Grab cabs when needed. The hotel was in walking distance to all attractions and to one of the biggest hawker markets for food. I’d highly recommend this accommodation.
Comment from Hotel Management
16 Oct 2024 by Management Team, Hotel Management
Greetings from OZO Georgetown Penang!We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.With good vibes,Management Team
by A verified traveler
Posted 4 Oct 2024
The room was good, but they charge for replacing items like bottles of water, etc., which the other hotels on this trip did not do.
Our room was not made up until approx. 5pm every day which was a little awkward.
The breakfast was not wonderful and I can fry an egg better than the chef seemed able to do.
The pool area was nice and there were decent views from the pool area which was at the top of the building.
Comment from Hotel Management
16 Oct 2024 by Management Team, Hotel Management
Dear Guest,Greetings from OZO Georgetown Penang!We’re so grateful that you took the time to share your feedback about us. We will take note and improve our services and facilities.It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.With good vibes,Management Team
by A verified traveler
Posted 4 Oct 2024
Clean affordable hotel. Great location, walking distance to food stalls and shops.
Comment from Hotel Management
16 Oct 2024 by Management Team, Hotel Management
Greetings from OZO Georgetown Penang!We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.With good vibes,Management Team
by A verified traveler
Posted 2 Oct 2024
The staff were very friendly and prompt- service was excellent.
Comment from Hotel Management
16 Oct 2024 by Management Team, Hotel Management
Dear Guest,Greetings from OZO Georgetown Penang!We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.With good vibes,Management Team
by A verified traveler
Posted 11 Sep 2024
Nil
Comment from Hotel Management
30 Sep 2024 by Management Team, Hotel Management
Dear Guest,Greetings from OZO Georgetown Penang!We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.With good vibes,Management Team
