Ratings based on 60 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Clean room and reasonable price.
by A verified traveler
Posted 28 Sep 2024
Good locations. Rooms are too small, , wardrobe, tissue box. Only given only bath towel., shampoo, bath wash, hand wash and Bottled water. TV channels mostly Malay, no English channels.
by A verified traveler
Posted 13 Sep 2024
by A verified traveler
Posted 26 Jun 2024
The room was dirty on checking in. Floor, walls, bed sheets, pillow cases and bathroom were all dirty. It was pretty gross. We suspect there were also bed bugs as we felt quite itchy in bed and had red bite marks on our legs. We were only provided 2 towels for showering, no small hand towels. The walls are paper thin and we could hear everything outside and in adjacent rooms. The facilities were minimal and aircondition kept making noises whilst turned on.
by A verified traveler
Posted 6 May 2024
Close by everything within five minutes walking distance
by A verified traveler
Posted 2 Apr 2024 on Hotels
by A verified traveler
Posted 20 Mar 2024
It was overall a good experience, but I would have liked it better if they could have shared plates for the room.
by A verified traveler
Posted 29 Jan 2024
The only negative were the bath towels. They smelled like they were smoked and with an odd smell to it.
Comment from Hotel Management
3 Feb 2024 by Raj, Hotel Management
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop on Leith! We are glad you had a great stay with us and thanks for updates regarding our cleanliness. We’re sorry to hear of your less-than-satisfactory experience with Loop on Leith Hotel, Penang and hope you will accept our sincerest apologies. Being known for our great customer service, we would like to make things right. We shall be more cautious and diligent in our cleaning, even though we acknowledge that the bath towels has some stains. We value our customers' opinions and would like to thank you for bringing this to our attention. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! Best Regards,RajFront Desk AdminLoop on Leith Hotel Penang
by A verified traveler
Posted 10 Oct 2023 on Hotels
Comment from Hotel Management
20 Oct 2023 by Raj, Hotel Management
Distinguished Guest, The Loop on Leith Hotel in Penang, Malaysia, is a great place to stay, and we value you staying there and taking the time to write a review on Agoda. The Penang hotel, The Loop on Leith, takes pride in its pragmatic approach and commitment to individualised care through developing strong ties with guests. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang
by A verified traveler
Posted 9 Oct 2023
Excellent location in terms of convenience to shops and food. Hotel staff is extremely polite and friendly. However, sound insulation is not the best both from hallway and next door. All in all, may consider depending on the price again.
Comment from Hotel Management
24 Nov 2023 by Raj, Hotel Management
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We understand that the noise from the neighbouring door and the roadway made your stay uncomfortable, and we sincerely apologize. Since our rooms are not very soundproof, we will bring this up with management. We are glad you had a great stay with us and we hope to welcome you back soon!Best Regards,RajFront Desk AdminLoop on Leith Hotel Penang
