Ratings based on 24 Verified Reviews

4.0 out of 5
100% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2024 on Hotels
2 out of 5
by A verified traveler

Posted 20 Jan 2023
The ride up and down the hill from the main road was a challenge and an obstacle. We loved the jungle-like setting but the ride up and down the single lane toad forced us to cut our stay shorter.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jan 2020 on Hotels
5 out of 5
by A verified traveler

Loved it, accurate pictures, great getaway

Posted 4 Apr 2019 on Hotels
Amazing magic in Penang Hills! Loved this place and its environment! Stayed in Jasmine villa, which as a bonus surprise actually does include a karaoke set like the other villas — once we exhausted the 100 English songs available, we just looked up our own songs using WiFi. :) Free pick up/ drop off by hotel from airport is only 2pm and 4pm, getting this information from management was a bit more difficult than it needed to be so here it is. Otherwise, airport is 40rm, Georgetown 80rm, Batu Ferringhi 100rm or more. Ask the driver if you need to get to an actual supermarket for food items beforehand (or do this shopping before your pick up), or your only option will be hawker takeaway and a minimart nearby. The hill road to the resort is doable by regular car but very bumpy and hard to navigate, so like others I advise using the resort shuttle contacts, don’t assume a Grab will take you in. Beautiful walks nearby, we did the farm loop through to the river bank and back, and a little bit up to the Thai temple which according to maps.me would continue to the “Heaven Hill viewpoint” (1 hr 10mins one direction). It feels really gorgeous to be right in the middle of such greenery. The pool was a welcome respite from the heat, resort grounds are beautifully landscaped. Staff were attentive and friendly, thumbs up! Resort includes oddities like a resident peacock and birds as part of their attractions — hopefully the unique design, ambience, and nature itself is enough for you!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Feb 2019 on Orbitz
4 out of 5
by A verified traveler

Posted 27 Aug 2018 on Hotels
Pleasant retreat place. Had a wonderfull time with friend. Setback -Limited to 6 adult per villa which can accomodate more..for the price.
Comment from Hotel Management
12 Sep 2018 by Fig Tree Hill , Hotel Management
Dear Azwar , Warmest greeting from Fig Tree Hill. Thank you for your great comment . Surely we will past on the message to our team and looking forward to serve you better. Thank you .
5 out of 5
by A verified traveler

Great experience to get close with Nature

Posted 1 Jun 2018 on Hotels
Fantastic experience of staying in the durian hill. Good experience for the kid to get close with nature. Small water fall in front of the resort is great playground for the kids. But accessibly to the resort via the jungle trail will be quite challenging especially at night
5 out of 5
by A verified traveler

Lovely place out in the forest.

Posted 27 May 2018 on HomeAway
Loved it. Very unusual. Warm and friendly staff, and imaginative furnishing in a funky mix of Asia antiques
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Spacious homestay & surrounded by natural scenery

Posted 22 Apr 2018
We stayed for 1 night for friends gathering. A spacious space for big group of friends. The surrounding is quiet & fresh.. A good place for relaxing.
Comment from Hotel Management
25 Apr 2018 by Yong, Hotel Management
Thank you for your review. We are glad that you enjoyed your stay at the resort. We hope to see you soon in the near future.
4 out of 5
by Jenny

Special Once in Lifetime Stay

Posted 10 Aug 2017 on Hotels
Once in a lifetime experience, away from the downtown, surrounded by nature. No reception, not many local drivers and travel agents have been to this place and do not know much of. Small road up to the hill is quite bobbly and not many locals know, so a small challenge for tavel operators and drivers to find. Big transports larger than 10 people seaters do not fit on those roads, so transports for big groups must be planned well beforehand. Manager and Ms. Yong have been extremely helpful with every little thing, together with their hard working and strong staff members. The place is super different and special. Breakfasts are nice. The luggage assignment to rooms are not to professionally managed and swimming pool is quite slippery of which 2 of our guests injured themselves badly and had to go to hospital after arriving in Hong Kong. All villas and rooms are different. Some outstanding, some a bit worne out and old. Remotes were not working properly at times and towels aren't divided into the rooms of villas that were on different floors. Little inconvenient and not so informative on each room's stay. Communication hardly possible with the workers there.