Ratings based on 34 Verified Reviews
4.6 Room cleanliness
4.9 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Romantic Enclave
Posted 28 Dec 2018 on HotelsEnjoyed our 2 night stay and appreciated the excellent service which started with initial email contact and helpful directions/options right through to be available for all our needs and questions. The cozy, historical feel was unique. Location is excellent. Would certainly stay here again.
by A verified traveler
Posted 15 Aug 2018 on Hotels
Great stay at Betel Nut Lodge, friendly and helpful staff. Great location to stay for walkabout in Penang.
Comment from Hotel Management
27 Aug 2018 by Cheah, Hotel Management
Dear mike,
Thank you for enjoying your stay with us and making use of our great location in George Town Heritage site.
We look forward to welcome you back soon!
Recommended
for Everyoneby A verified traveler from London
A real diamond
Posted 11 Jun 2018Clean, comfortable and a great location to explore George town. Lots of good information provided about local eateries and shops. Really friendly and helpful manager and staff.
Comment from Hotel Management
13 Jun 2018 by Manager, Hotel Management
Dear sir/madam,
We are grateful that you chose to stay with us in Penang.
We are delighted to hear you enjoyed staying with us and we look forward to welcome you back again in your next visit to George Town.
Recommended
for Everyoneby A verified traveler from California
Very Nice Hotel Staff
Posted 15 May 2018I am glad I picked this hotel to stay in in Penang. The location was idea as it was very close to the heritage sites and the staff could not have been nicer people.
Comment from Hotel Management
13 Jun 2018 by manager, Hotel Management
Dear sir/madam,
We are grateful that you chose to stay with us in Penang.
We are delighted to hear you enjoyed staying with us and we look forward to welcome you back again in your next visit to George Town.
Recommended
for Everyoneby A verified traveler from uk
Staff go the extra mile
Posted 9 Mar 2018
Pros: Staff went the extra mile to be helpful.
Cons: Nothing
Location: In the heritage area,close to the important sites for walking.
Staff offered to bring complementary hot drinks with a pastry to your room. On departure I was given a small bag with a bun and carton of water.
Room was clean and comfortable with soft pillows. Nice and quiet.
Recommended
for Everyoneby A verified traveler from Vancouver
outstanding staff
Posted 16 Jan 2018There is abt a 5 minute walk to Komrar, wet convenient with lots of delicious coffee shops nearby for meals.
what sets this lodge apart for us is the outstanding attitude of the staff, York and Soomtag ( hope I spelled it correctly). Both go out of their way to make our stay comfortable.
Their almond tea at the end of the night was a bonus.
by A verified traveler
Nice heritage building, lovely staff
Posted 13 Nov 2017
Pros: Heritage building, nicely located
Cons: Amenities (bottled water, snacks, food), room furnishings, and perhaps the "no shoes indoors" policy.
Location: Very near to everything in the old town - temples, street art, little restaurants, cafes, shops, and also not far from the "new town" either
Betel Nut is well located just outside the main heart of old Penang, near some beautiful areas, alleyways, walkways and street art. The staff are exceptionally friendly and very helpful - the hotel is quite quiet, almost like a homestay more than a typical hotel. It would probably suit couples and travellers spending most of their time away from the hotel, rather than business travellers, just because the room is a bit small to work in (and there wasn't a desk). But one of the friendliest places I've stayed in a while.
Recommended
for Everyoneby A verified traveler
Posted 4 Aug 2017
Lovely and quaint. Great hospitality and good location. Really good food just across the lodge. Only downside is that you have to climb stairs (perhaps not so good for seniors), and the washroom is slightly small.
Recommended
for Everyoneby A verified traveler from Singapore
Excellent location near to local life
Posted 26 Jul 2017Staff and owner are very friendly and helpful. They even tell us where to have good food and places to visit. They even provide almond milk and biscuit every night and ask for the time to be sent to our room. Owner even serve us home made pastry when arrival and during the stay. Surprise token given to us on the day we checkout. Excellent service and will recommends to friends. Definitely will stay again next visit.
Recommended
for Everyoneby A verified traveler
Outstandingly Helpful!
Posted 24 Jul 2017
Pros: Helpful staff.
Our stay in this small boutique hotel was perfect for our 4 night stay in Georgetown.The location in the heritage section of the city was excellent with numerous examples of street art, restaurants and street food nearby. The owner of the hotel provided exceptional help when we were having difficulty purchasing a flight to Langkawi (as the ferries were all booked). The afternoon and evening teas and biscuits were lovely.
