Ratings based on 992 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from KINGSLEY
Posted 10 Dec 2024
Lovely room with nice view from the balcony, pool area was excellent! Breakfast buffet was great, nice location walking distance to markets, restaurants and there is deli on the same floor as breakfast area
Comment from Hotel Management
11 Dec 2024 by General Manager, Hotel Management
We are delighted that you had enjoyed your stay and our buffet spread
by A verified traveler
Posted 21 Oct 2024
They allow 2 water no face cloth you have to pay not going back
Comment from Hotel Management
22 Oct 2024 by General Manager, Hotel Management
It was a pleasure to have been of service to you
by A verified traveler
Posted 20 Oct 2024
The hotel's surrounding and the sea view is stunning. But need some works to improve the interior, rooms
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
We look forward to welcoming you back
by A verified traveler
Posted 12 Oct 2024
Good place for relaxation. Bora Bora beach was excellent and happening.
Comment from Hotel Management
13 Oct 2024 by General Manager, Hotel Management
We are delighted that you had enjoyed your stay
by A verified traveler
Posted 18 Sep 2024 on Hotels
Comment from Hotel Management
19 Sep 2024 by General Manager, Hotel Management
It as a pleasure to have been of service to you
by A verified traveler
Posted 9 Sep 2024 on Hotels
Enjoyed my stay there. A lot of makan places around d area. Next to d beach where one can partake in activities like parasailing, ‘banana boat’ing, horse riding. But it’s located far from d airport n d winding roads can b quite a bother for some, n worse if it’s during peak hours.
Comment from Hotel Management
10 Sep 2024 by General Manager, Hotel Management
We are delighted that we have met your expectations
by A verified traveler from Greenfields
Posted 31 Aug 2024
Bar fridge was frozen and worked very poorly,was charged 10 rmb for bucket ice to chill drinks.matress was very firm.basic maintaince was lacking in many areas,pool,room,fixtures and window cleaning in foyer was in dire need of cleaning.staff at entrance were constantly on their phones.harry in the bar was the shining light very friendly and great customer service .air con worked great in room.very private and quite in room.
Comment from Hotel Management
1 Sep 2024 by General Manager, Hotel Management
We thank you for your constructive feedback and bringing this matter to our attention so that appropriate action can be taken to help us towards achieving consistent, caring and excellent service standards.
by A verified traveler
Posted 18 Aug 2024
Bayview is a nice hotel staff very nice and helpfull plenty of restaurants around just a short walk from hotel and while I did not use the bus, bus stop just outside the hotel and the buses come by every 15 minutes. The bathrooms need a make over for sure but that would not stop me from coming back to enjoy another holiday
Comment from Hotel Management
18 Aug 2024 by General Manager, Hotel Management
Thank you for definitely returning to stay again
by A verified traveler
Not worth the money
Posted 18 Aug 2024 on HotelsBecause this was a getaway close to where we live we arranged for a early checkin and arrived at 1 pm
They said our room was not ready and they would phone when the room was ready and to sit by the swimming pool in the heat. I phoned reception at 2 pm to be told it still was not ready and then went to the reception at 2:45. The girl could not find that we had checked in and could not find any paperwork
She then rushed around and found us a room and gave us the key cards
When we arrived to our room, they were only then putting the requested mattress topper on our bed. We found the whole process very unprofessional and no responsibility taken for their lack of organisation
For the price that they charge for a basic room, you are better off paying the extra and staying down the road at the more up market hotels. The so-called swim up pool bar is closed and will not open again in the near future. And the garden bar that is supposed to be open until 7 pm closed at 6:40 and would not serve a drink because they shut the Cash registers down.
Comment from Hotel Management
19 Aug 2024 by General Manager, Hotel Management
We sincerely apologize for the poor experience that you had encountered this time and have taken note on all the points & feedback that you have mentioned and rest assured that steps will be taken to rectify all the faults and further improvements to be made to improve ourselves.
by A verified traveler
Posted 13 Aug 2024
Great
Comment from Hotel Management
13 Aug 2024 by General Manager, Hotel Management
We are delighted that you had a great stay
