Ratings based on 166 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Excellent
by A verified traveler from New York
Posted 30 Nov 2024
by A verified traveler
Posted 26 Nov 2024
This is a large popular hotel with beach access and good facilities. It is popular with families and at some times of the day feels a little “package” holiday with lots of noise from pool areas and very busy breakfast areas BUT it is possible to escape the crowd and find a space to relax. The onsite parking is good and staff are friendly. The rooms are large, clean and well maintained, bathrooms are spotless and views just lovely.
Comment from Hotel Management
29 Nov 2024 by Davidde Ong, Hotel Management
Dear Susannah,Thank you for taking the time to share your experience with us on Expedia. We’re delighted to hear that you enjoyed your stay, particularly our beach access, facilities, and the stunning views from your room. It’s also wonderful to know you found our rooms spacious, clean, and well-maintained, and that our team’s friendliness added to your positive experience.We understand that certain areas can become lively during peak times, and we truly appreciate your patience and understanding. We’re glad you were able to find moments of tranquility and relaxation throughout your stay.Your feedback is incredibly valuable as we continuously strive to enhance the experience for all our guests. Should your travels bring you back to the area, we would love the opportunity to welcome you again for another memorable stay.Warm regards,Davidde OngHotel Manager
by A verified traveler
Posted 24 Nov 2024
Room, scenery is awesome
Staff also very helpful
Comment from Hotel Management
29 Nov 2024 by Davidde Ong, Hotel Management
Dear diana, We are overjoyed that you chose our Angsana Teluk Bahang for your stay and even more related to find out through the high scores, that you had a pleasant experience with us! It was truly an honor hosting you during your stay in Penang, and we can't wait to welcome you back again soon. Until then, safe travels!Sincerely, Davidde OngHotel Manager
by A verified traveler
Posted 11 Nov 2024
A relaxing stay
Comment from Hotel Management
13 Nov 2024 by Davidde Ong , Hotel Management
Dear Holly,We are overjoyed that you chose our Angsana Teluk Bahang for your stay and even more related to find out through the high scores, that you had a pleasant experience with us! It was truly an honor hosting you during your stay in Penang, and we can't wait to welcome you back again soon. Until then, safe travels!Sincerely, Davidde OngHotel Manager
by A verified traveler
Posted 7 Nov 2024
I truly enjoyed the view from our room. The carpentry and interiors were well done. I love that they have a nice long enough table for us to eat together complete with crockery and cutlery. Bathrooms are huge! And almost every part of the hotel opens out to the sea which is nice. Lastly. they have polite and hardworking housekeeping reps. Masum did a great job sweeping the sands off our floor and even took time to fold some clothes strewn around. And the concierge rep at the drop off was very friendly and helpful, think his name was Zulfi.
Comment from Hotel Management
13 Nov 2024 by Davidde Ong , Hotel Management
Dear Jae Ernyl Cada, We are delighted to have had the opportunity to welcome you at Angsana Teluk Bahang and humbled that your stay was met with such positive feedback. Your kind words of appreciation are truly meaningful, and we thank you for booking with us!We look forward to welcoming you back soon and providing more cherished Angsana Moments. Until then, may your journeys be safe!Cordially,Davidde OngHotel Manager
by A verified traveler
Posted 27 Oct 2024
This is a large resort style hotel with good facilities that is popular with families at the weekend. Rooms are clean and well maintained and beds very comfortable. Perched on the beach a short drive from a number of attractions the location at the north of Penang Island is slightly less developed than elsewhere on the island. The front of house staff are friendly and helpful. As a base to explore the Angsana is ideal.
Comment from Hotel Management
1 Nov 2024 by Davidde Ong, Hotel Management
Dear Susannah, Thank you for sharing your wonderful feedback about your recent stay at Angsana. We are delighted to hear that you enjoyed our resort-style hotel and the facilities we offer, especially for families.It’s fantastic to know that you found our rooms clean, well-maintained, and that our beds provided you with a comfortable night's rest. We take great pride in our location on the beach and appreciate your acknowledgment of the unique charm of the north side of Penang Island, which offers a perfect blend of tranquility and accessibility to various attractions.We’re also glad to hear that our front-of-house staff made a positive impression on you with their friendliness and helpfulness. Our team strives to provide excellent service to ensure every guest feels welcome and well cared for.Thank you for choosing Angsana as your base for exploring the area. We hope to welcome you back soon for another memorable stay!Warm regards,Davidde OngHotel Manager
by A verified traveler
Posted 10 Oct 2024
The location was next to the beach and the kids enjoyed playing at the beach. Breakfast spread was good with many options and the room was just excellent!
Comment from Hotel Management
14 Oct 2024 by Davidde Ong , Hotel Management
Dear Muhammad Hafizuddin, We are delighted to have had the opportunity to welcome you to Angsana Teluk Bahang and humbled that your stay was met with such positive feedback. Your kind words of appreciation are significant, and we thank you for booking with us!We look forward to welcoming you back soon and providing more cherished Angsana Moments. Until then, may your journeys be safe!Cordially,Davidde OngHotel Manager
by A verified traveler
Posted 16 Sep 2024 on Hotels
To be honest, it was a bit disappointing. The resort is beautiful and when it opened it was probably top notch. But it isn’t being looked after to the standard it aspires to.
The room wasn’t close to being clean enough for the hotel grade and the price paid. There were surface things like children’s hand prints on doors and windows but longer term issue like black mold in the shower and the high windows looked as if they hadn’t been cleaned in months. I’ve worked in a hotel and know that the cleaning staff often have the hardest job with too little time and the lowest wages, so for me this is a failure of management.
I’ve stayed in 3 hotels during my stay in Malaysia and paid the most for this one. The other 2 have exceeded my expectations, but this one disappointed. As it was my 40th Birthday I paid to upgrade to a better room but it wasn’t worth the money. It’s sad because it could be an incredible place but for me, having a clean room is one of the most important things I need from a hotel and this place just felt a bit grubby.
by A verified traveler
Great hotel for a realx vacation at the beach
Posted 22 Aug 2024 on HotelsGreat hotel for a relax staycation at the beach. We had a room with a private balcony overlooking the beach. The breakfast buffet was really good, with a great variety of options. The infinity pool is a must. We didn't really go to the beach or swim in the ocean because of jellyfish. The staff was super friendly and always available to help us and answer our questions. We really enjoyed our stay and will definetely come back.
Comment from Hotel Management
26 Aug 2024 by Davidde Ong , Hotel Management
Dear Lysiane, We are delighted to have had the opportunity to welcome you to Angsana Teluk Bahang and humbled that your stay was met with such positive feedback. Your kind words of appreciation are significant, and we thank you for booking with us!We look forward to welcoming you back soon and providing more cherished Angsana Moments. Until then, may your journeys be safe!Cordially,Davidde OngHotel Manager
